Punctuality

Getting our customers or their goods to their destination on time is one of SBB’s top aims. The figures below on train punctuality and connection punctuality in passenger services, as well as those on consignment punctuality in freight services, give an up-to-date, transparent and comprehensible representation of our services in this respect. We also make a distinction between long-distance services and regional services for train punctuality.

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2017 2018 2019 2020 2021 Δ%
 
Train punctuality in passenger services
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Percentage share of all punctual trains. A train is considered punctual if it arrives at its stops with fewer than three minutes’ delay. The measurement is based on the commercial timetables for trains from Monday to Sunday, and takes into account all stops. Trains cancelled at short notice are considered late.
Entire network, for the whole year
% 90.6 92.6
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East region, for the whole year
% 94.0 95.2
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East region, for the whole year


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Central region, for the whole year
% 89.1 91.7
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Central region, for the whole year


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West region, for the whole year
% 87.5 90.1
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West region, for the whole year


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South region, for the whole year
% 82.4 90.0
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South region, for the whole year


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Entire network, year-to-date (Jan-Mar)
% 91.7 91.7 92.6 0.8
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January
% 91.4 91.5 90.9 -0.6
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January


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February
% 92.0 90.4 93.2 2.9
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February


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March
% 91.6 93.4 93.7 0.3
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March


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April
% 91.7 96.3
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April


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May
% 91.9 95.0
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May


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June
% 90.8 92.8
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June


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July
% 91.1 92.3
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July


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August
% 91.0 92.4
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August


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September
% 90.4 91.9
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September


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October
% 87.3 90.6
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October


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November
% 86.7 92.8
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November


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December
% 90.9 93.2
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December


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East region, year-to-date (Jan-Mar)
% 94.7 94.8 94.0 -0.8
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East region, year-to-date (Jan-Mar)


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January
% 93.9 94.6 91.5 -3.1
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January


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February
% 95.4 93.8 94.7 0.9
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February


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March
% 94.8 96.0 95.8 -0.2
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March


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April
% 94.8 97.5
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April


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May
% 94.7 96.5
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May


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June
% 94.5 95.0
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June


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July
% 95.1 94.7
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July


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August
% 94.1 94.6
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August


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September
% 93.4 94.9
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September


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October
% 92.2 94.3
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October


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November
% 91.0 95.6
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November


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December
% 94.4 95.6
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December


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Central region, year-to-date (Jan-Mar)
% 91.4 90.8 92.8 1.9
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Central region, year-to-date (Jan-Mar)


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January
% 91.5 90.7 91.7 1.0
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January


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February
% 91.9 89.3 93.1 3.8
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February


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March
% 90.7 92.4 93.6 1.1
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March


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April
% 91.0 95.8
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April


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May
% 90.6 94.5
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May


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June
% 88.7 91.7
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June


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July
% 89.0 91.3
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July


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August
% 89.8 91.4
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August


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September
% 88.6 90.7
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September


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October
% 84.4 88.4
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October


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November
% 83.7 92.0
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November


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December
% 89.1 92.6
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December


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West region, year-to-date (Jan-Mar)
% 88.1 88.4 89.8 1.3
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West region, year-to-date (Jan-Mar)


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January
% 88.5 88.4 88.9 0.6
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January


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February
% 87.4 86.5 90.7 4.1
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February


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March
% 88.3 90.4 89.8 -0.6
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March


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April
% 88.8 95.3
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April


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May
% 90.4 93.8
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May


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June
% 87.8 90.8
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June


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July
% 88.0 90.3
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July


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August
% 89.0 90.3
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August


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September
% 88.2 89.1
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September


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October
% 82.4 87.1
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October


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November
% 82.8 89.7
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November


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December
% 88.3 90.6
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December


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South region, year-to-date (Jan-Mar)
% 82.5 90.1 92.1 1.9
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South region, year-to-date (Jan-Mar)


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January
% 83.4 90.2 91.8 1.6
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January


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February
% 82.2 89.1 92.2 3.1
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February


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March
% 81.8 91.3 92.3 1.0
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March


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April
% 79.6 95.6
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April


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May
% 81.2 93.5
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May


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June
% 81.9 91.2
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June


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July
% 82.7 87.3
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July


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August
% 81.2 91.5
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August


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September
% 84.3 88.2
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September


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October
% 82.1 86.7
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October


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November
% 81.0 88.2
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November


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December
% 87.2 90.3
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December


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Train punctuality in long-distance services
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Footnote

Percentage share of all punctual long-distance trains (EC, ICE, RJX, TGV, IC, IR, RE). A train is considered punctual if it arrives at its stops with fewer than three minutes’ delay. The measurement is based on the commercial timetables for trains from Monday to Sunday, and takes into account all stops. Trains cancelled at short notice are considered late.
Entire network, for the whole year
% 88.0 91.2
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East region, for the whole year
% 91.2 93.4
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East region, for the whole year


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Central region, for the whole year
% 86.8 90.2
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Central region, for the whole year


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West region, for the whole year
% 86.9 90.4
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West region, for the whole year


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South region, for the whole year
% 85.3 91.8
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South region, for the whole year


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Entire network, year-to-date (Jan-Mar)
% 89.4 89.9 92.2 2.4
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January
% 89.1 90.0 90.7 0.7
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January


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February
% 89.4 87.9 92.8 4.9
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February


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March
% 89.8 91.7 93.3 1.6
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March


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April
% 89.4 95.6