Personnel.

Nothing would work without them: the employees of SBB and its subsidiaries across over 150 professions. Selected indices of staff, figures on the diversity of personnel as well as on training, professional re-orientation and social issues at SBB AG and SBB Cargo AG, demonstrate the importance of SBB as a responsible employer. Diagrams on the number of staff, employees according to age and years of service complement this array of figures.

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2018 2019 2020 2021 2022 Δ%
 
SBB Group
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Workforce
FTE 32,309 32,535 33,498 33,943 34,227 0.8
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Workforce


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of which train drivers and passenger attendance
FTE 6,646 6,659 6,860 7,078 7,214 1.9
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Motive power unit drivers
FTE 4,567 4,575 4,720 4,810 4,950 2.9
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Passenger Services
FTE 3,260 3,242 3,338 3,428 3,470 1.2
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Passenger Services


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Freight Services
FTE 954 1,006 1,052 1,055 1,113 5.6
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Freight Services


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Infrastructure
FTE 352 326 330 328 367 11.8
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Infrastructure


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Passenger attendance, Passenger Services
FTE 2,080 2,084 2,139 2,268 2,265 -0.1
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Passenger attendance, Passenger Services


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– SBB AG and SBB Cargo Ltd (Switzerland)
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FTE 26,866 26,983 27,788 28,172 29,005 3.0
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– SBB AG and SBB Cargo Ltd (Switzerland)


Footnote

Integration of railway security staff from the former subsidiary Securitrans into the Infrastructure Division.

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of which in Switzerland
FTE 26,859 26,977 27,782 28,168 29,001 3.0
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– Subsidiaries
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FTE 5,442 5,553 5,711 5,770 5,222 -9.5
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– Subsidiaries


Footnote

Subsidaries of SBB AG and SBB Cargo AG (Switzerland). Integration of railway security staff from the former subsidiary Securitrans into the Infrastructure Division.

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of which in Switzerland
FTE 4,818 4,848 4,947 4,958 4,351 -12.2
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Workforce by section
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Passenger Services
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FTE 13,990 14,193 14,680 15,056 15,124 0.5
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Passenger Services


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Passenger Services Markets and Passenger Services Production.

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SBB AG, Passenger Services Markets and Passenger Services Production Divisions
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FTE 12,394 12,557 12,973 13,354 13,441 0.7
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SBB AG, Passenger Services Markets and Passenger Services Production Divisions


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Passenger Services Markets: 2,183 FTE; Passenger Services Production: 11,258 FTE.

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Operations/production
FTE 2,153 2,281 2,397 2,426 2,432 0.2
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Technicians/maintenance
FTE 3,066 3,188 3,313 3,402 3,446 1.3
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Train drivers and passenger attendance
FTE 4,615 4,578 4,680 4,881 4,911 0.6
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Train drivers and passenger attendance


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Sales and customer service
FTE 1,700 1,694 1,708 1,668 1,643 -1.5
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Sales and customer service


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Administration
FTE 860 815 876 976 1,009 3.4
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Administration


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Subsidiaries
FTE 1,596 1,636 1,707 1,702 1,683 -1.1
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of which train drivers and passenger attendance
FTE 725 748 798 814 824 1.1
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Real Estate
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FTE 776 790 793 780 1,012 29.7
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Real Estate


Footnote

Transfer of property protection staff from the former subsidary of SBB Infrastructure Securitrans to the new subsidary of SBB Real Estate Transsicura.

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SBB AG, Real Estate Division
FTE 776 790 793 780 793 1.6
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SBB AG, Real Estate Division


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Subsidiaries
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FTE 0 0 0 0 220
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Subsidiaries


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Transfer of property protection staff from the former subsidary of SBB Infrastructure Securitrans to the new subsidary of SBB Real Estate Transsicura.

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Freight Services
FTE 3,084 3,132 3,225 3,222 3,284 1.9
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Freight Services


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SBB Cargo Ltd (Switzerland)
FTE 2,275 2,220 2,246 2,190 2,178 -0.5
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SBB Cargo Ltd (Switzerland)


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Operations/production
FTE 1,167 1,136 1,129 1,103 1,089 -1.2
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Operations/production


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Technicians/maintenance
FTE 159 157 171 174 185 6.2
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Technicians/maintenance


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Motive power unit drivers
FTE 516 511 509 485 483 -0.3
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Motive power unit drivers


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Sales and customer service
FTE 119 111 104 105 107 2.1
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Sales and customer service


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Administration
FTE 313 304 334 323 314 -3.0
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Administration


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Subsidiaries SBB Cargo Ltd (Switzerland)
FTE 33 36 36 37 40 6.8
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Subsidiaries SBB Cargo Ltd (Switzerland)


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SBB Cargo International Ltd
FTE 777 876 943 996 1,066 7.1
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SBB Cargo International Ltd


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of which motive power unit drivers
FTE 438 495 543 570 630 10.6
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of which motive power unit drivers


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Infrastructure
FTE 9,857 9,777 9,978 9,999 9,835 -1.6
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Infrastructure


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SBB AG, Infrastructure Division
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FTE 9,016 8,951 9,130 9,173 9,835 7.2
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SBB AG, Infrastructure Division


Footnote

Integration of railway security staff from the former subsidiary Securitrans into the Infrastructure Division.

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Operations/production
FTE 3,187 3,160 3,200 3,084 3,113 0.9
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Operations/production


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Technicians/maintenance
FTE 4,996 4,984 5,121 5,266 5,847 11.0
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Technicians/maintenance


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Motive power unit drivers
FTE 352 326 330 328 367 11.8
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Motive power unit drivers


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Administration
FTE 479 479 478 495 508 2.7
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Administration


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Subsidiaries
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FTE 841 826 849 826 0 -100.0
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Subsidiaries


Footnote

Integration of railway security staff from the former subsidiary Securitrans into the Infrastructure Division and transfer of the property protection staff from Securitrans to the new subsidary of SBB Real Estate Transsicura.

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Group-level units
FTE 4,602 4,644 4,821 4,885 4,972 1.8
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Group-level units


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SBB AG, Group-level units
FTE 2,406 2,464 2,645 2,676 2,759 3.1
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SBB AG, Group-level units


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IT
FTE 1,089 1,150 1,258 1,259 1,329 5.5
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IT


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Human Resources
FTE 715 685 690 698 735 5.2
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Human Resources


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Other group-level units
FTE 602 629 697 718 695 -3.3
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Other group-level units


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Subsidiaries
FTE 2,196 2,179 2,176 2,209 2,213 0.2
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Subsidiaries


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Key figures for personnel
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SBB AG and SBB Cargo Ltd (Switzerland), excluding subsidiaries.
Workforce of SBB AG and SBB Cargo Ltd (Switzerland)
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FTE 26,866 26,983 27,788 28,172 29,005 3.0
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Workforce of SBB AG and SBB Cargo Ltd (Switzerland)


Footnote

Integration of railway security staff from the former subsidiary Securitrans into the Infrastructure Division.

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of which train drivers and passenger attendance
FTE 5,484 5,416 5,519 5,693 5,761 1.2
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Motive power unit drivers, SBB Passenger Services
FTE 2,637 2,605 2,654 2,721 2,763 1.5
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Motive power unit drivers, SBB Passenger Services


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Passenger attendance, SBB Passenger Services
FTE 1,977 1,973 2,026 2,160 2,148 -0.6
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Passenger attendance, SBB Passenger Services


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Motive power unit drivers SBB Cargo Ltd (Switzerland)
FTE 516 511 509 485 483 -0.3
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Motive power unit drivers SBB Cargo Ltd (Switzerland)


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Motive power unit drivers SBB Infrastructure
FTE 352 326 330 328 367 11.8
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Motive power unit drivers SBB Infrastructure


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Staff motivation
Index (1–100) 73 73 77 78 78 0.0
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Staff motivation


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Staff satisfaction
Index (1–100) 66 66 70 71 71 0.0
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Staff satisfaction


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Response rate for personnel appraisals
% 93.3 93.3 94.4 93.8 94.5 0.7
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Response rate for personnel appraisals


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Women
% 91.1 90.8 92.5 93.1 93.3 0.2
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Women


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Men
% 93.9 93.8 94.8 94.0 94.8 0.8
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Men


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Turnover
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FTE 1,851 1,956 1,716 1,932 2,033 5.2
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Resignations, retirements and deaths.

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Women
FTE 349 388 295 345 404 17.1
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Women


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Men
FTE 1,502 1,568 1,421 1,587 1,629 2.7
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Men


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Absences
days per FTE 13.9 13.9 14.0 14.0 16.3 16.3
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Absences


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Sickness
days per FTE 11.4 11.3 11.6 11.5 13.5 17.3
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Sickness


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Accident
days per FTE 2.5 2.6 2.4 2.5 2.8 11.6
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Accident


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Fatalities
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number 25 31 32 31 29 -6.5
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Fatalities


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Fatalities due to sickness, non-occupational accidents and occupational accidents.

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of which due to occupational accidents
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number 3 1 0 0 3
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of which due to occupational accidents


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In 2022, two employees from third-party companies died in occupational accidents while working for SBB.

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Workforce by type of employment contract
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SBB AG and SBB Cargo Ltd (Switzerland), excluding subsidiaries.
GAV (Collective Labour Agreement)
FTE 25,636 25,660 26,380 26,710 27,485 2.9
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GAV (Collective Labour Agreement)


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OR (Code of Obligations)
FTE 1,230 1,323 1,408 1,463 1,519 3.9
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OR (Code of Obligations)


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Hired staff
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FTE 3,253 3,474 3,396 3,208 3,108 -3.1
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Hired staff


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The FTE from hired staff is not included when calculating the number of staff.

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Workforce by workplace canton
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SBB AG and SBB Cargo Ltd (Switzerland), excluding subsidiaries.
Aargau
FTE 673 646 655 672 670 -0.2
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Aargau


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Appenzell Ausserrhoden
FTE 0 0 0 0 0
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Appenzell Ausserrhoden


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Appenzell Innerrhoden
FTE 0 0 0 0 0
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Appenzell Innerrhoden


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Basel-Landschaft
FTE 486 476 483 463 484 4.6
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Basel-Landschaft


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Basel-Stadt
FTE 970 949 960 1,019 1,029 1.0
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Basel-Stadt


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Bern / Berne
FTE 6,570 6,761 7,134 7,247 7,540 4.0
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Bern / Berne


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Fribourg / Freiburg
FTE 206 200 192 189 211 11.5
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Fribourg / Freiburg


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Genève
FTE 912 955 984 1,037 1,063 2.6
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Genève


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Glarus
FTE 6 5 4 4 4 -10.0
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Glarus


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Graubünden / Grigioni / Grischun
FTE 161 153 150 155 154 -0.5
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Graubünden / Grigioni / Grischun


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Jura
FTE 159 158 156 155 147 -5.3
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Jura


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Luzern
FTE 804 798 780 761 777 2.1
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Luzern


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Neuchâtel
FTE 152 142 139 146 145 -0.3
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Neuchâtel


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Nidwalden
FTE 0 0 0 0 0
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Nidwalden


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Obwalden
FTE 1 0 0 0 0
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Obwalden


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Schaffhausen
FTE 135 135 133 125 125 0.0
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Schaffhausen


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Schwyz
FTE 204 199 188 179 177 -1.3
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Schwyz


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Solothurn
FTE 3,049 3,082 3,212 3,250 3,329 2.4
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Solothurn


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St. Gallen
FTE 1,035 1,008 1,009 992 978 -1.4
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St. Gallen


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Thurgau
FTE 182 181 189 189 185 -1.9
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Thurgau


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