Personnel.

Nothing would work without them: the employees of SBB and its subsidiaries across over 150 professions. Selected key figures for personnel, figures on the diversity of personnel as well as on training, professional re-orientation and social issues at SBB AG and SBB Cargo AG, demonstrate the importance of SBB as a responsible employer. Diagrams on the number of staff, employees according to age and years of service complement this array of figures.

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2020 2021 2022 2023 2024
 
SBB Group
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SBB Group


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Workforce
FTE 33,498 33,943 34,227 34,987 35,569 +1.7%
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Workforce


of which train drivers and passenger attendance
FTE 6,860 7,078 7,214 7,202 7,517 +4.4%
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of which train drivers and passenger attendance


Motive power unit drivers
FTE 4,720 4,810 4,950 4,998 5,267 +5.4%
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Motive power unit drivers


Passenger Services
FTE 3,338 3,428 3,470 3,486 3,547 +1.8%
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Passenger Services


Freight Services
FTE 1,052 1,055 1,113 1,164 1,393 +19.7%
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Freight Services


Infrastructure
FTE 330 328 367 348 326 -6.3%
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Infrastructure


Passenger attendance, Passenger Services
FTE 2,139 2,268 2,265 2,204 2,250 +2.1%
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Passenger attendance, Passenger Services


– SBB AG and SBB Cargo Ltd (Switzerland)
FTE 27,788 28,172 29,005 29,697 30,151 +1.5%
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– SBB AG and SBB Cargo Ltd (Switzerland)


of which in Switzerland
FTE 27,782 28,168 29,001 29,693 30,148 +1.5%
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of which in Switzerland


– Subsidiaries
FTE 5,711 5,770 5,222 5,290 5,418 +2.4%
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– Subsidiaries


of which in Switzerland
FTE 4,947 4,958 4,351 4,413 4,532 +2.7%
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of which in Switzerland


 
Workforce by unit
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Workforce by unit


Passenger Services Markets
FTE 3,866 3,969 4,041 +1.8%
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Passenger Services Markets


SBB AG
FTE 2,183 2,250 2,230 -0.9%
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SBB AG


Operations/production
FTE 387 394 408 +3.4%
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Operations/production


Sales and customer service
FTE 1,587 1,616 1,588 -1.8%
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Sales and customer service


Administration
FTE 209 239 235 -2.0%
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Administration


Subsidiaries
FTE 1,707 1,702 1,683 1,719 1,811 +5.3%
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Subsidiaries


of which train drivers and passenger attendance
FTE 798 814 824 853 906 +6.2%
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of which train drivers and passenger attendance


Passenger Services Production
FTE 11,258 11,336 11,639 +2.7%
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Passenger Services Production


SBB AG
FTE 11,258 11,336 11,639 +2.7%
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SBB AG


Operations/production
FTE 2,045 1,999 2,023 +1.2%
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Operations/production


Technicians/maintenance
FTE 3,446 3,552 3,733 +5.1%
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Technicians/maintenance


Train drivers and passenger attendance
FTE 4,911 4,837 4,891 +1.1%
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Train drivers and passenger attendance


Sales and customer service
FTE 55 56 56 +0.1%
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Sales and customer service


Administration
FTE 800 893 936 +4.8%
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Administration


Real Estate
FTE 793 780 1,012 1,112 1,160 +4.3%
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Real Estate


Footnote

Increase due to moving cleaning specialists to in-house staff and newly commissioned properties.
SBB AG
FTE 793 780 793 880 913 +3.9%
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SBB AG


Subsidiaries
FTE 0 0 220 232 247 +6.2%
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Subsidiaries


Freight Services
FTE 3,225 3,222 3,284 3,382 3,388 +0.2%
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Freight Services


SBB Cargo Ltd (Switzerland)
FTE 2,246 2,190 2,178 2,257 2,258 +0.0%
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SBB Cargo Ltd (Switzerland)


Operations/production
FTE 1,129 1,103 1,089 1,106 737 -33.4%
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Operations/production


Footnote

Reallocation of shunting staff with train driver training as train drivers and reclassification of planning and dispatching staff as administration.
Technicians/maintenance
FTE 171 174 185 196 213 +8.3%
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Technicians/maintenance


Motive power unit drivers
FTE 509 485 483 521 754 +44.8%
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Motive power unit drivers


Footnote

Reallocation of shunting staff with train driver training as train drivers.
Sales and customer service
FTE 104 105 107 110 104 -5.4%
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Sales and customer service


Administration
FTE 334 323 314 324 451 +39.2%
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Administration


Footnote

Reclassification of planning and dispatching staff as administration.
Subsidiaries SBB Cargo Ltd (Switzerland)
FTE 36 37 40 40 42 +5.2%
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Subsidiaries SBB Cargo Ltd (Switzerland)


SBB Cargo International Ltd
FTE 943 996 1,066 1,086 1,089 +0.3%
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SBB Cargo International Ltd


of which motive power unit drivers
FTE 543 570 630 643 639 -0.6%
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of which motive power unit drivers


Infrastructure
FTE 9,978 9,999 9,835 10,060 10,153 +0.9%
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Infrastructure


SBB AG
FTE 9,130 9,173 9,835 10,060 10,153 +0.9%
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SBB AG


Operations/production
FTE 3,200 3,084 3,113 2,869 2,816 -1.9%
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Operations/production


Technicians/maintenance
FTE 5,121 5,266 5,847 5,784 5,805 +0.4%
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Technicians/maintenance


Motive power unit drivers
FTE 330 328 367 348 326 -6.3%
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Motive power unit drivers


Administration
FTE 478 495 508 1,059 1,206 +13.8%
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Administration


Subsidiaries
FTE 849 826 0 0 0
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Subsidiaries


Group-level units
FTE 4,821 4,885 4,972 5,128 5,189 +1.2%
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Group-level units


SBB AG, Group-level units
FTE 2,645 2,676 2,759 2,915 2,959 +1.5%
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SBB AG, Group-level units


IT
FTE 1,258 1,259 1,329 1,464 1,444 -1.4%
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IT


Footnote

Transfer of cybersecurity specialists from IT to the group-level Safety unit.
Human Resources
FTE 690 698 735 768 812 +5.7%
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Human Resources


Footnote

Composition of staff in the fields of education and recruitment.
Other group-level units
FTE 697 718 695 682 703 +3.1%
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Other group-level units


Footnote

Transfer of cybersecurity specialists from IT to the group-level Safety unit.
Subsidiaries
FTE 2,176 2,209 2,213 2,213 2,230 +0.8%
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Subsidiaries


 
Key figures for personnel
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Key figures for personnel


Footnote

SBB AG and SBB Cargo Ltd (Switzerland), excluding subsidiaries.
Workforce of SBB AG and SBB Cargo Ltd (Switzerland)
FTE 27,788 28,172 29,005 29,697 30,151 +1.5%
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Workforce of SBB AG and SBB Cargo Ltd (Switzerland)


of which train drivers and passenger attendance
FTE 5,519 5,693 5,761 5,706 5,971 +4.7%
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of which train drivers and passenger attendance


Motive power unit drivers, SBB Passenger Services
FTE 2,654 2,721 2,763 2,755 2,774 +0.7%
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Motive power unit drivers, SBB Passenger Services


Passenger attendance, SBB Passenger Services
FTE 2,026 2,160 2,148 2,081 2,117 +1.7%
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Passenger attendance, SBB Passenger Services


Motive power unit drivers SBB Cargo Ltd (Switzerland)
FTE 509 485 483 521 754 +44.8%
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Motive power unit drivers SBB Cargo Ltd (Switzerland)


Footnote

Reallocation of shunting staff with train driver training as train drivers.
Motive power unit drivers SBB Infrastructure
FTE 330 328 367 348 326 -6.3%
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Motive power unit drivers SBB Infrastructure


Staff motivation
Index (1–100) 77 78 78 79 80 +1.0%
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Staff motivation


Staff satisfaction
Index (1–100) 70 71 71 72 73 +1.0%
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Staff satisfaction


Turnover
FTE 1,716 1,932 2,033 2,211 2,138 -3.3%
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Turnover


Footnote

Resignations, retirements and deaths.
Women
FTE 295 345 404 413 393 -4.7%
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Women


Men
FTE 1,421 1,587 1,629 1,798 1,745 -2.9%
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Men


Absences
days per FTE 13.2 13.2 15.3 14.4 14.9 +3.7%
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Absences


Footnote

Improved consideration of individual employment levels when calculating absences. Retrospective adjustment of information already published.
Sickness
days per FTE 10.9 10.8 12.7 11.5 12.2 +5.6%
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Sickness


Footnote

Improved consideration of individual employment levels when calculating absences. Retrospective adjustment of information already published.
Accident
days per FTE 2.3 2.4 2.6 2.8 2.7 -4.1%
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Accident


Footnote

Improved consideration of individual employment levels when calculating absences. Retrospective adjustment of information already published.
Fatalities
number 32 31 29 15 24 +60.0%
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Fatalities


Footnote

Fatalities due to sickness, non-occupational accidents and occupational accidents.
of which due to occupational accidents
number 0 0 3 1 1 0.0%
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of which due to occupational accidents


Footnote

In 2024, one third-party company employee died in an occupational accident while working for SBB.
Workforce by type of employment contract
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Workforce by type of employment contract


Footnote

SBB AG and SBB Cargo Ltd (Switzerland), excluding subsidiaries.
GAV (Collective Labour Agreement)
FTE 26,380 26,710 27,485 28,128 28,556 +1.5%
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GAV (Collective Labour Agreement)


OR (Code of Obligations)
FTE 1,408 1,463 1,519 1,568 1,595 +1.7%
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OR (Code of Obligations)


Hired staff
FTE 3,396 3,208 3,108 3,143 2,859 -9.0%
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Hired staff


Footnote

The FTE from hired staff is not included when calculating the number of staff.
Workforce by workplace canton
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Workforce by workplace canton


Footnote

SBB AG and SBB Cargo Ltd (Switzerland), excluding subsidiaries.
Aargau
FTE 655 672 670 669 691 +3.3%
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Aargau


Appenzell Ausserrhoden
FTE 0 0 0 0 0
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Appenzell Ausserrhoden


Appenzell Innerrhoden
FTE 0 0 0 0 0
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Appenzell Innerrhoden


Basel-Landschaft
FTE 483 463 484 516 498 -3.4%
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Basel-Landschaft


Basel-Stadt
FTE 960 1,019 1,029 1,038 1,066 +2.6%
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Basel-Stadt


Bern / Berne
FTE 7,134 7,247 7,540 7,919 8,033 +1.4%
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Bern / Berne


Fribourg / Freiburg
FTE 192 189 211 215 213 -1.1%
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Fribourg / Freiburg


Genève
FTE 984 1,037 1,063 1,098 1,125 +2.5%
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Genève


Glarus
FTE 4 4 4 3 4 +30.0%
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Glarus


Graubünden / Grigioni / Grischun
FTE 150 155 154 142 146 +3.2%
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Graubünden / Grigioni / Grischun


Jura
FTE 156 155 147 143 145 +0.7%
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Jura


Luzern
FTE 780 761 777 750 747 -0.3%
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Luzern


Neuchâtel
FTE 139 146 145 150 152 +1.3%
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Neuchâtel


Nidwalden
FTE 0 0 0 0 0
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Nidwalden


Obwalden
FTE 0 0 0 0 0
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Obwalden


Schaffhausen
FTE 133 125 125 126 120 -4.7%
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Schaffhausen


Schwyz
FTE 188 179 177 155 155 +0.4%
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Schwyz


Solothurn
FTE 3,212 3,250 3,329 3,397 3,470 +2.1%
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Solothurn


St. Gallen
FTE 1,009 992 978 973 972 -0.1%
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St. Gallen


Thurgau
FTE 189 189 185 191 190 -0.6%
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Thurgau


Ticino
FTE 1,897 1,939 2,040 2,123 2,161 +1.8%
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Ticino


Uri
FTE 179 164 165 160 158 -0.9%
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Uri


Valais / Wallis
FTE 1,066 1,049 1,082 1,080 1,076 -0.3%
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Valais / Wallis


Vaud
FTE 2,861 2,938 3,023 3,079 3,147 +2.2%
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Vaud


Zug
FTE 150 147 151 150 157 +4.8%
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Zug


Zürich
FTE 5,262 5,348 5,522 5,617 5,721 +1.9%
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Zürich


Other countries
FTE 5 5 4 3 3 -8.5%
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Other countries


 
Diversity of personnel
  • Footnote

Diversity of personnel


Footnote

SBB AG and SBB Cargo Ltd (Switzerland), excluding subsidiaries.
Employees of SBB AG and SBB Cargo Ltd (Switzerland)
Employees 29,529 29,986 30,896 31,692 32,250 +1.8%
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Employees of SBB AG and SBB Cargo Ltd (Switzerland)


Footnote

Average number of employees over the year.
According to language of communication
 
German
% 73.6 73.3 72.9 72.8 72.7 -0.1%
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German


among employees without management function
% 71.2 70.8 70.3 70.2 70.1 -0.1%
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among employees without management function


among specialist managers
% 86.6 86.8 86.5 86.5 86.2 -0.4%
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among specialist managers


among senior managers
% 78.0 77.0 76.6 76.5 76.1 -0.4%
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among senior managers


among first-line managers
% 71.9 71.5 71.1 70.7 70.3 -0.5%
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among first-line managers


among middle managers
% 82.4 80.9 80.4 80.4 80.0 -0.4%
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among middle managers


among top managers
% 90.7 91.3 89.8 88.2 87.8 -0.4%
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among top managers


French
% 19.2 19.5 19.7 19.7 19.8 +0.1%
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French


among employees without management function
% 20.8 21.1 21.4 21.5 21.6 +0.1%
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among employees without management function


among specialist managers
% 10.9 10.6 10.8 10.6 10.8 +0.2%
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among specialist managers


among senior managers
% 16.0 16.6 16.9 16.9 17.0 +0.1%
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among senior managers


among first-line managers
% 20.3 20.5 20.7 20.9 21.0 +0.1%
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among first-line managers


among middle managers
% 12.8 13.7 14.1 13.9 14.1 +0.2%
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among middle managers


among top managers
% 8.2 7.7 9.3 10.8 11.1 +0.3%
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among top managers


Italian
% 7.2 7.3 7.4 7.5 7.5 +0.0%
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Italian


among employees without management function
% 8.0 8.1 8.3 8.3 8.3 -0.0%
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among employees without management function


among specialist managers
% 2.5 2.6 2.7 2.9 3.1 +0.2%
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among specialist managers


among senior managers
% 6.0 6.4 6.5 6.7 7.0 +0.3%
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among senior managers


among first-line managers
% 7.8 8.1 8.1 8.4 8.8 +0.4%
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among first-line managers


among middle managers
% 4.8 5.4 5.5 5.7 5.9 +0.2%
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among middle managers


among top managers
% 1.0 1.0 1.0 1.0 1.1 +0.1%
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among top managers


According to age
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According to age


Younger than 30
% 13.9 14.2 14.3 14.3 14.0 -0.3%
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Younger than 30


Without management function
% 96.5 96.7 96.7 96.5 96.7 +0.2%
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Without management function


Specialist manager
% 1.5 1.4 1.4 1.6 1.2 -0.4%
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Specialist manager


Senior manager
% 2.0 1.9 1.9 1.9 2.1 +0.2%
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Senior manager


30 to 39
% 22.6 23.0 23.8 24.3 24.8 +0.5%
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30 to 39


Without management function
% 77.9 78.4 79.2 79.5 79.6 +0.1%
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Without management function


Specialist manager
% 13.1 13.0 12.5 12.4 12.3 -0.1%
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Specialist manager


Senior manager
% 9.0 8.6 8.3 8.0 8.0 -0.0%
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Senior manager


40 to 49
% 24.0 23.5 23.2 23.4 23.7 +0.4%
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40 to 49


Without management function
% 70.9 70.0 69.7 69.1 68.9 -0.2%
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Without management function


Specialist manager
% 16.2 17.8 18.3 19.3 19.7 +0.4%
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Specialist manager


Senior manager
% 12.9 12.2 12.0 11.6 11.4 -0.2%
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Senior manager


50 to 59
% 30.7 30.2 29.5 28.4 27.2 -1.2%
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50 to 59


Without management function
% 79.0 78.3 77.4 76.2 74.9 -1.3%
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Without management function


Specialist manager
% 11.7 12.8 13.4 14.6 15.7 +1.1%
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Specialist manager


Senior manager
% 9.3 8.9 9.2 9.3 9.5 +0.2%
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Senior manager


60 and older
% 8.9 9.2 9.3 9.6 10.2 +0.5%
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60 and older


Without management function
% 84.2 82.7 81.4 80.2 79.4 -0.8%
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Without management function


Specialist manager
% 9.5 10.7 12.5 13.5 14.5 +0.9%
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Specialist manager


Senior manager
% 6.3 6.5 6.1 6.3 6.1 -0.2%
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Senior manager


Female employees
% 18.4 18.8 19.0 19.4 19.9 +0.5%
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Female employees


Without management function
% 18.6 18.9 19.0 19.2 19.7 +0.4%
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Without management function


Specialist manager
% 20.4 20.9 21.2 21.9 22.5 +0.6%
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Specialist manager


Senior manager
% 14.3 15.0 16.1 17.6 18.5 +0.9%
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Senior manager


First-line manager
% 14.3 16.0 15.8 16.5 17.1 +0.6%
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First-line manager


Middle manager
% 13.5 13.3 15.6 17.9 19.2 +1.3%
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Middle manager


Top manager
% 24.5 25.3 25.1 26.9 25.5 -1.4%
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Top manager


Part-time employees
% 22.3 22.9 23.4 24.4 25.4 +1.0%
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Part-time employees


Footnote

“Part-time” means employment relationships of less than 100%.
Women
% 55.2 55.6 55.6 56.2 56.9 +0.7%
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Women


Men
% 14.8 15.3 15.9 16.7 17.5 +0.8%
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Men


Non-Swiss employees
% 17.3 17.8 18.4 19.6 20.6 +1.0%
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Non-Swiss employees


External entries
number 2,767 2,361 3,520 3,198 2,749 -14.0%
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External entries


Women
number 681 621 774 786 723 -8.0%
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Women


Younger than 30
number 356 344 383 370 333 -10.0%
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Younger than 30


30 to 39
number 187 145 221 207 210 +1.4%
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30 to 39


40 to 49
number 102 92 117 140 116 -17.1%
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40 to 49


50 to 59
number 34 36 49 66 61 -7.6%
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50 to 59


60 and older
number 2 4 4 3 3 0.0%
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60 and older


Men
number 2,086 1,740 2,746 2,412 2,026 -16.0%
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Men


Younger than 30
number 882 755 963 990 822 -17.0%
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Younger than 30


30 to 39
number 662 544 886 747 619 -17.1%
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30 to 39


40 to 49
number 353 283 548 447 395 -11.6%
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40 to 49


50 to 59
number 157 126 291 191 155 -18.8%
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50 to 59


60 and older
number 32 32 58 37 35 -5.4%
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60 and older


Number of nationalities
number 103 102 100 107 110 +2.8%
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Number of nationalities


Footnote

Dual citizenships are not taken into consideration.
 
Training, professional re-orientation and social issues
  • Footnote

Training, professional re-orientation and social issues


Footnote

SBB AG and SBB Cargo Ltd (Switzerland), excluding subsidiaries.
Trainees and higher education interns
FTE 108 119 120 109 121 +10.4%
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Trainees and higher education interns


Training positions filled by “Login” at SBB
Employees 1,358 1,392 1,410 1,448 1,468 +1.4%
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Training positions filled by “Login” at SBB


“Login” interns at SBB
Employees 162 162 155 156 140 -10.2%
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“Login” interns at SBB


Labour market centre
FTE 37 23 21 14 13 -10.0%
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Labour market centre


Footnote

The job market centre is part of the Group’s Human Resources department and is responsible for professional re-orientation within SBB.
anyway
FTE 87 93 94 97 92 -5.0%
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anyway


Footnote

Anyway is part of the Group’s Human Resources department and is responsible for professional reintegration within SBB.
Integration positions
FTE 69 66 63 72 77 +6.4%
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Integration positions