Personnel

Unit 2013 2014 2015 2016 2017 Δ%
 
SBB Group
 
Number of staff
FTE 31,158 32,857 33,081 33,119 32,754 -1.1

Number of staff

– Parent company
FTE 26,940 27,423 27,574 27,547 27,182 -1.3

– Parent company

SBB Ltd and SBB Cargo Ltd.
of which in Switzerland
FTE 26,928 27,410 27,554 27,535 27,174 -1.3

of which in Switzerland

– Subsidiaries
FTE 4,218 5,434 5,507 5,572 5,572 0.0

– Subsidiaries

of which in Switzerland
FTE 3,732 4,939 5,019 5,060 4,978 -1.6

of which in Switzerland

Workforce by division
Passenger Services
FTE 14,165 14,263 14,270 14,279 14,234 -0.3

Passenger Services

SBB Ltd, Passenger Division
FTE 12,352 12,444 12,443 12,459 12,492 0.3

SBB Ltd, Passenger Division

Operations/production
FTE 2,529 2,503 2,135 2,110 2,153 2.0

Operations/production

Technicians/maintenance
FTE 2,494 2,635 3,081 3,092 3,038 -1.8

Technicians/maintenance

Motive power unit drivers and train crew
FTE 4,617 4,571 4,555 4,598 4,654 1.2

Motive power unit drivers and train crew

Sales and customer service
FTE 1,887 1,890 1,837 1,766 1,744 -1.3

Sales and customer service

Administration
FTE 825 844 836 892 904 1.3

Administration

Subsidiaries
FTE 1,813 1,819 1,827 1,820 1,742 -4.3

Subsidiaries

Real Estate
FTE 802 817 817 791 779 -1.5

Real Estate

Freight services
FTE 3,061 2,995 3,111 3,075 3,114 1.3

Freight services

SBB Cargo Ltd
FTE 2,535 2,397 2,480 2,402 2,350 -2.2

SBB Cargo Ltd

Operations/production
FTE 1,142 1,086 1,203 1,173 1,192 1.6

Operations/production

Technicians/maintenance
FTE 219 208 201 176 165 -6.4

Technicians/maintenance

Motive power unit drivers
FTE 683 618 564 559 525 -6.2

Motive power unit drivers

Sales and customer service
FTE 123 133 133 132 131 -1.0

Sales and customer service

Administration
FTE 368 353 379 361 337 -6.7

Administration

Subsidiaries
FTE 526 598 631 673 765 13.6

Subsidiaries

Takeover of Crossrail Italy and parts of Crossrail Switzerland by SBB Cargo International Ltd; creation of an engine driver academy in Germany.
Infrastructure
FTE 10,078 10,376 10,313 10,323 10,077 -2.4

Infrastructure

SBB Ltd, Infrastructure Division
FTE 9,320 9,527 9,450 9,449 9,205 -2.6

SBB Ltd, Infrastructure Division

Operations/production
FTE 3,712 3,685 3,480 3,385 3,252 -4.0

Operations/production

Technicians/maintenance
FTE 4,476 4,734 4,937 5,093 5,049 -0.8

Technicians/maintenance

Motive power unit drivers
FTE 428 431 403 397 372 -6.3

Motive power unit drivers

Administration
FTE 704 677 629 574 532 -7.3

Administration

Subsidiaries
FTE 758 849 864 873 872 -0.2

Subsidiaries

Group-level units
FTE 3,052 4,406 4,570 4,651 4,550 -2.2

Group-level units

Group-level units SBB Ltd
FTE 1,931 2,238 2,385 2,446 2,356 -3.7

Group-level units SBB Ltd

Subsidiaries of the Group-level units
FTE 1,121 2,168 2,185 2,205 2,194 -0.5

Subsidiaries of the Group-level units

 
Parent company (SBB Ltd and SBB Cargo Ltd)
 
Number of staff
FTE 26,940 27,423 27,574 27,547 27,182 -1.3

Number of staff

SBB Ltd and SBB Cargo Ltd.
of which motive power unit drivers and train crew
FTE 5,727 5,620 5,533 5,568 5,551 -0.3

of which motive power unit drivers and train crew

Motive power unit drivers, SBB Passenger Traffic
FTE 2,433 2,440 2,485 2,578 2,661 3.2

Motive power unit drivers, SBB Passenger Traffic

Train crew, SBB Ltd Passenger Traffic
FTE 2,184 2,131 2,070 2,019 1,993 -1.3

Train crew, SBB Ltd Passenger Traffic

Motive power unit drivers SBB Cargo
FTE 683 618 564 559 525 -6.2

Motive power unit drivers SBB Cargo

Motive power unit drivers SBB Infrastructure
FTE 428 431 403 397 372 -6.3

Motive power unit drivers SBB Infrastructure

Staff motivation
Index (1–100) 73 75 75 74 75 1.4

Staff motivation

2013, 2015, 2017: partial survey; 2014, 2016: full survey.
Staff satisfaction
Index (1–100) 61 66 64 66 65 -1.5

Staff satisfaction

2013, 2015, 2017: partial survey; 2014, 2016: full survey.
Response rate for personnel appraisals
% 95.7 92.7 95.0 2.3

Response rate for personnel appraisals

Women
% 93.9 91.1 92.7 1.7

Women

Men
% 96.1 93.1 95.5 2.5

Men

Turnover
FTE 1,527 1,722 1,876 1,791 1,999 11.6

Turnover

Women
FTE 364 388 415 394 440 11.6

Women

Men
FTE 1,163 1,334 1,462 1,397 1,560 11.7

Men

Absences
days per FTE 13.7 13.1 13.6 13.5 13.5 -0.1

Absences

Sickness
days per FTE 10.9 10.3 10.9 11.0 11.1 0.5

Sickness

Accident
days per FTE 2.8 2.8 2.7 2.5 2.4 -2.8

Accident

Occupational accidents with work absence
Number/100 empl. 1.7 1.7 1.7 1.5 1.6 3.3

Occupational accidents with work absence

Fatalities
number 30 34 30 23 37 60.9

Fatalities

Fatalities due to sickness, non-occupational accidents and occupational accidents.
of which due to occupational accidents
number 1 0 0 0 0

of which due to occupational accidents

No third-party employees died in occupational accidents while conducting work for SBB in 2017.
Workforce by type of employment contract
 
GAV (Collective Labour Agreement)
FTE 25,707 26,186 26,354 26,353 25,992 -1.4

GAV (Collective Labour Agreement)

OR (Code of Obligations)
FTE 1,233 1,237 1,221 1,194 1,191 -0.3

OR (Code of Obligations)

Hired staff
FTE [1,111] [1,121] 2,873 2,998 3,139 4.7

Hired staff

The FTE from hired staff is not included when calculating the number of staff.
Workforce by workplace canton
 
Aargau
FTE 739 718 688 727 716 -1.5

Aargau

Appenzell Ausserrhoden
FTE 0 0 0 0 0

Appenzell Ausserrhoden

Appenzell Innerrhoden
FTE 0 0 0 0 0

Appenzell Innerrhoden

Basel-Landschaft
FTE 505 510 481 485 497 2.4

Basel-Landschaft

Basel-Stadt
FTE 1,680 1,665 1,086 1,020 1,002 -1.7

Basel-Stadt

Bern / Berne
FTE 6,056 6,344 6,545 6,564 6,502 -0.9

Bern / Berne

Fribourg / Freiburg
FTE 291 290 284 273 234 -14.2

Fribourg / Freiburg

Genève
FTE 955 969 963 959 925 -3.5

Genève

Glarus
FTE 12 7 10 10 6 -36.9

Glarus

Graubünden / Grigioni / Grischun
FTE 212 199 173 166 164 -1.3

Graubünden / Grigioni / Grischun

Jura
FTE 172 170 173 169 161 -4.8

Jura

Luzern
FTE 1,186 1,200 1,076 1,015 849 -16.4

Luzern

Neuchâtel
FTE 195 192 187 169 151 -10.6

Neuchâtel

Nidwalden
FTE 0 0 0 0 0

Nidwalden

Obwalden
FTE 0 0 0 1 1 9.2

Obwalden

Schaffhausen
FTE 126 125 130 142 139 -2.4

Schaffhausen

Schwyz
FTE 221 225 217 208 218 4.7

Schwyz

Solothurn
FTE 2,338 2,330 3,000 3,065 3,103 1.2

Solothurn

St. Gallen
FTE 1,075 1,056 1,042 1,047 1,058 1.1

St. Gallen

Thurgau
FTE 201 196 191 187 185 -1.0

Thurgau

Ticino
FTE 1,938 1,931 1,969 1,979 1,942 -1.9

Ticino

Uri
FTE 233 219 237 247 216 -12.5

Uri

Valais / Wallis
FTE 1,113 1,121 1,102 1,063 1,065 0.2

Valais / Wallis

Vaud
FTE 2,457 2,568 2,621 2,653 2,665 0.4

Vaud

Zug
FTE 143 146 142 140 152 8.7

Zug

Zürich
FTE 5,080 5,226 5,235 5,248 5,223 -0.5

Zürich

Other countries
FTE 12 13 20 12 8 -30.2

Other countries

 
Diversity in parent company
 
Total employees of parent company
Employees 28,425 28,946 29,147 29,152 28,767 -1.3

Total employees of parent company

SBB Ltd and SBB Cargo Ltd.
according to language of communication
 
German
% 73.7 73.9 73.8 73.6 73.6 -0.0

German

Withoud management function
% 80.9 80.1 79.3 78.8 78.8 -0.1

Withoud management function

Specialist manager
% 7.8 8.4 9.2 10.0 10.6 0.6

Specialist manager

Senior manager
% 11.3 11.4 11.5 11.2 10.6 -0.5

Senior manager

French
% 18.6 18.6 18.6 18.7 18.8 0.1

French

Withoud management function
% 87.2 87.0 86.8 86.5 86.5 0.0

Withoud management function

Specialist manager
% 3.8 4.0 4.3 4.9 5.3 0.4

Specialist manager

Senior manager
% 9.0 9.0 8.9 8.6 8.2 -0.4

Senior manager

Italian
% 7.7 7.5 7.6 7.6 7.5 -0.1

Italian

Withoud management function
% 89.9 89.4 89.2 89.0 88.7 -0.3

Withoud management function

Specialist manager
% 1.4 1.7 2.0 2.3 2.8 0.5

Specialist manager

Senior manager
% 8.7 8.9 8.8 8.8 8.5 -0.2

Senior manager

according to age
Younger than 30
% 13.3 13.7 13.5 13.3 13.2 -0.2

Younger than 30

Withoud management function
% 96.0 96.0 96.1 96.2 96.8 0.6

Withoud management function

Specialist manager
% 1.4 1.5 1.4 1.3 1.2 -0.1

Specialist manager

Senior manager
% 2.5 2.5 2.5 2.5 2.0 -0.5

Senior manager

30 to 39
% 19.9 19.6 19.8 20.1 20.3 0.2

30 to 39

Withoud management function
% 78.3 77.9 77.5 77.8 78.3 0.5

Withoud management function

Specialist manager
% 9.9 10.3 11.1 11.7 11.9 0.2

Specialist manager

Senior manager
% 11.8 11.8 11.4 10.4 9.8 -0.7

Senior manager

40 to 49
% 31.7 30.1 28.9 28.0 26.9 -1.0

40 to 49

Withoud management function
% 78.4 76.9 75.4 74.2 73.5 -0.7

Withoud management function

Specialist manager
% 7.7 8.9 10.0 11.0 12.0 1.0

Specialist manager

Senior manager
% 13.9 14.2 14.6 14.8 14.5 -0.3

Senior manager

50 to 59
% 28.9 29.7 30.6 31.3 31.8 0.5

50 to 59

Withoud management function
% 83.6 82.8 82.3 81.6 81.3 -0.3

Withoud management function

Specialist manager
% 5.6 6.1 6.7 7.6 8.3 0.7

Specialist manager

Senior manager
% 10.9 11.1 11.1 10.7 10.4 -0.4

Senior manager

60 and older
% 6.3 6.9 7.3 7.3 7.8 0.5

60 and older

Withoud management function
% 87.2 86.6 85.7 85.4 85.3 -0.1

Withoud management function

Specialist manager
% 5.6 5.6 6.0 6.5 7.3 0.9

Specialist manager

Senior manager
% 7.3 7.8 8.3 8.2 7.4 -0.7

Senior manager

Female employees
% 16.4 16.7 16.9 17.0 17.1 0.1

Female employees

Withoud management function
% 17.0 17.3 17.4 17.4 17.5 0.1

Withoud management function

Specialist manager
% 17.6 17.7 18.0 19.3 19.4 0.1

Specialist manager

Senior manager
% 11.1 11.6 12.1 12.2 12.0 -0.2

Senior manager

First-line manager
% 10.7 11.4 12.3 12.4 11.8 -0.6

First-line manager

Middle manager
% 11.0 11.3 11.4 11.4 11.7 0.3

Middle manager

Top manager
% 18.8 19.2 22.0 20.7 19.7 -1.0

Top manager

Part-time employees
% 17.1 17.7 18.6 19.3 19.9 0.6

Part-time employees

“Part-time” means employment relationships of less than 100 per cent.
Women
% 50.0 51.3 53.6 54.4 54.5 0.0

Women

Men
% 10.6 11.0 11.5 12.1 12.7 0.7

Men

Non-Swiss employees
% 13.4 13.9 14.4 15.0 15.3 0.3

Non-Swiss employees

Relating to employees and not to FTE.
External entries
number 2,263 1,896 1,809 -4.6

External entries

In contrast to fluctuation, which also includes internal transfers, only the external entries are counted here.
Women
number 618 487 479 -1.6

Women

Younger than 30
number 361 317 306 -3.5

Younger than 30

30 to 39
number 147 106 104 -1.9

30 to 39

40 to 49
number 78 54 60 11.1

40 to 49

50 to 59
number 30 10 9 -10.0

50 to 59

60 and older
number 2 0 0

60 and older

Men
number 1,645 1,409 1,330 -5.6

Men

Younger than 30
number 750 688 656 -4.7

Younger than 30

30 to 39
number 483 402 365 -9.2

30 to 39

40 to 49
number 275 219 198 -9.6

40 to 49

50 to 59
number 106 72 77 6.9

50 to 59

60 and older
number 31 28 34 21.4

60 and older

Number of nationalities
number 89 84 95 98 99 1.0

Number of nationalities

 
Training and reorientation
 
Number of staff in subsidiary “Login”
FTE 1,121 2,168 2,185 2,205 2,194 -0.5

Number of staff in subsidiary “Login”

Training positions filled by “Login” at SBB
FTE 1,379 1,421 1,488 1,459 1,426 -2.3

Training positions filled by “Login” at SBB

Labour market centre
FTE 181 127 81 55 56 3.0

Labour market centre