Personnel.

Nothing would work without them: the employees of SBB and its subsidiaries across over 150 professions. Selected key figures for personnel, figures on the diversity of personnel as well as on training, professional re-orientation and social issues at SBB AG and SBB Cargo AG, demonstrate the importance of SBB as a responsible employer. Diagrams on the number of staff, employees according to age and years of service complement this array of figures.

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2019 2020 2021 2022 2023 Δ%
 
SBB Group
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Workforce
FTE 32,535 33,498 33,943 34,227 34,987 2.2
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Workforce


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of which train drivers and passenger attendance
FTE 6,659 6,860 7,078 7,214 7,202 -0.2
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Motive power unit drivers
FTE 4,575 4,720 4,810 4,950 4,998 1.0
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Passenger Services
FTE 3,242 3,338 3,428 3,470 3,486 0.5
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Passenger Services


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Freight Services
FTE 1,006 1,052 1,055 1,113 1,164 4.5
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Freight Services


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Infrastructure
FTE 326 330 328 367 348 -5.0
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Infrastructure


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Passenger attendance, Passenger Services
FTE 2,084 2,139 2,268 2,265 2,204 -2.7
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– SBB AG and SBB Cargo Ltd (Switzerland)
FTE 26,983 27,788 28,172 29,005 29,697 2.4
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– SBB AG and SBB Cargo Ltd (Switzerland)


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of which in Switzerland
FTE 26,977 27,782 28,168 29,001 29,693 2.4
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– Subsidiaries
FTE 5,553 5,711 5,770 5,222 5,290 1.3
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– Subsidiaries


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of which in Switzerland
FTE 4,848 4,947 4,958 4,351 4,413 1.4
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Workforce by unit
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Passenger Services Markets
FTE 3,866 3,969 2.6
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Passenger Services Markets


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SBB AG
FTE 2,183 2,250 3.0
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SBB AG


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Operations/production
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FTE 387 14 -96.4
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Operations/production


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Reclassification from operations/production to administration.

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Sales and customer service
FTE 1,587 1,616 1.8
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Administration
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FTE 209 620 196.3
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Administration


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Reclassification from operations/production to administration.

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Subsidiaries
FTE 1,636 1,707 1,702 1,683 1,719 2.1
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of which train drivers and passenger attendance
FTE 748 798 814 824 853 3.6
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Passenger Services Production
FTE 11,258 11,336 0.7
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SBB AG
FTE 11,258 11,336 0.7
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SBB AG


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Operations/production
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FTE 2,045 1,999 -2.3
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Operations/production


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Reclassification from operations/production to administration.

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Technicians/maintenance
FTE 3,446 3,552 3.1
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Train drivers and passenger attendance
FTE 4,911 4,837 -1.5
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Sales and customer service
FTE 55 56 0.6
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Administration
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FTE 800 893 11.7
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Administration


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Reclassification from operations/production to administration.

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Real Estate
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FTE 790 793 780 1,012 1,112 9.8
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Real Estate


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Increase due to moving cleaning specialists to in-house staff.

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SBB AG
FTE 790 793 780 793 880 11.0
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SBB AG


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Subsidiaries
FTE 0 0 0 220 232 5.8
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Subsidiaries


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Freight Services
FTE 3,132 3,225 3,222 3,284 3,382 3.0
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Freight Services


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SBB Cargo Ltd (Switzerland)
FTE 2,220 2,246 2,190 2,178 2,257 3.6
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SBB Cargo Ltd (Switzerland)


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Operations/production
FTE 1,136 1,129 1,103 1,089 1,106 1.5
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Technicians/maintenance
FTE 157 171 174 185 196 6.3
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Technicians/maintenance


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Motive power unit drivers
FTE 511 509 485 483 521 7.8
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Motive power unit drivers


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Sales and customer service
FTE 111 104 105 107 110 2.5
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Sales and customer service


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Administration
FTE 304 334 323 314 324 3.3
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Administration


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Subsidiaries SBB Cargo Ltd (Switzerland)
FTE 36 36 37 40 40 -0.4
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Subsidiaries SBB Cargo Ltd (Switzerland)


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SBB Cargo International Ltd
FTE 876 943 996 1,066 1,086 1.9
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SBB Cargo International Ltd


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of which motive power unit drivers
FTE 495 543 570 630 643 2.0
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of which motive power unit drivers


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Infrastructure
FTE 9,777 9,978 9,999 9,835 10,060 2.3
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Infrastructure


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SBB AG
FTE 8,951 9,130 9,173 9,835 10,060 2.3
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SBB AG


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Operations/production
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FTE 3,160 3,200 3,084 3,113 2,869 -7.8
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Operations/production


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Reclassification from operations/production to administration.

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Technicians/maintenance
FTE 4,984 5,121 5,266 5,847 5,784 -1.1
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Motive power unit drivers
FTE 326 330 328 367 348 -5.0
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Motive power unit drivers


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Administration
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FTE 479 478 495 508 1,059 108.5
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Administration


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Reclassification from operations/production to administration.

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Subsidiaries
FTE 826 849 826 0 0
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Subsidiaries


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Group-level units
FTE 4,644 4,821 4,885 4,972 5,128 3.1
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Group-level units


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SBB AG, Group-level units
FTE 2,464 2,645 2,676 2,759 2,915 5.7
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SBB AG, Group-level units


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IT
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FTE 1,150 1,258 1,259 1,329 1,464 10.2
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IT


Footnote

Increase as a result of moving IT specialists in-house and workforce expansion due to transformation projects.

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Human Resources
FTE 685 690 698 735 768 4.5
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Human Resources


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Other group-level units
FTE 629 697 718 695 682 -1.8
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Subsidiaries
FTE 2,179 2,176 2,209 2,213 2,213 0.0
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Key figures for personnel
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SBB AG and SBB Cargo Ltd (Switzerland), excluding subsidiaries.
Workforce of SBB AG and SBB Cargo Ltd (Switzerland)
FTE 26,983 27,788 28,172 29,005 29,697 2.4
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Workforce of SBB AG and SBB Cargo Ltd (Switzerland)


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of which train drivers and passenger attendance
FTE 5,416 5,519 5,693 5,761 5,706 -1.0
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Motive power unit drivers, SBB Passenger Services
FTE 2,605 2,654 2,721 2,763 2,755 -0.3
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Passenger attendance, SBB Passenger Services
FTE 1,973 2,026 2,160 2,148 2,082 -3.1
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Passenger attendance, SBB Passenger Services


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Motive power unit drivers SBB Cargo Ltd (Switzerland)
FTE 511 509 485 483 521 7.8
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Motive power unit drivers SBB Cargo Ltd (Switzerland)


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Motive power unit drivers SBB Infrastructure
FTE 326 330 328 367 348 -5.0
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Motive power unit drivers SBB Infrastructure


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Staff motivation
Index (1–100) 73 77 78 78 79 1.0
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Staff motivation


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Staff satisfaction
Index (1–100) 66 70 71 71 72 1.0
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Staff satisfaction


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Turnover
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FTE 1,956 1,716 1,932 2,033 2,211 8.7
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Turnover


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Resignations, retirements and deaths.

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Women
FTE 388 295 345 404 413 2.0
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Women


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Men
FTE 1,568 1,421 1,587 1,629 1,798 10.4
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Men


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Absences
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days per FTE 13.1 13.2 13.2 15.3 14.4 -5.9
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Absences


Footnote

Improved consideration of individual employment levels when calculating absences. Retrospective adjustment of information already published.

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Sickness
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days per FTE 10.6 10.9 10.8 12.7 11.5 -8.8
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Sickness


Footnote

Improved consideration of individual employment levels when calculating absences. Retrospective adjustment of information already published.

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Accident
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days per FTE 2.5 2.3 2.4 2.6 2.8 8.1
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Accident


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Improved consideration of individual employment levels when calculating absences. Retrospective adjustment of information already published.

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Fatalities
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number 31 32 31 29 15 -48.3
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Fatalities


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Fatalities due to sickness, non-occupational accidents and occupational accidents.

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of which due to occupational accidents
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number 1 0 0 3 1 -66.7
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of which due to occupational accidents


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No third-party employee died in an occupational accident while conducting work for SBB in 2023.

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Workforce by type of employment contract
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SBB AG and SBB Cargo Ltd (Switzerland), excluding subsidiaries.
GAV (Collective Labour Agreement)
FTE 25,660 26,380 26,710 27,485 28,128 2.3
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GAV (Collective Labour Agreement)


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OR (Code of Obligations)
FTE 1,323 1,408 1,463 1,519 1,568 3.2
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OR (Code of Obligations)


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Hired staff
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FTE 3,474 3,396 3,208 3,108 3,143 1.1
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Hired staff


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The FTE from hired staff is not included when calculating the number of staff.

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Workforce by workplace canton
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SBB AG and SBB Cargo Ltd (Switzerland), excluding subsidiaries.
Aargau
FTE 646 655 672 670 669 -0.2
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Aargau


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Appenzell Ausserrhoden
FTE 0 0 0 0 0
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Appenzell Ausserrhoden


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Appenzell Innerrhoden
FTE 0 0 0 0 0
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Appenzell Innerrhoden


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Basel-Landschaft
FTE 476 483 463 484 516 6.4
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Basel-Landschaft


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Basel-Stadt
FTE 949 960 1,019 1,029 1,038 0.9
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Basel-Stadt


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Bern / Berne
FTE 6,761 7,134 7,247 7,540 7,919 5.0
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Bern / Berne


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Fribourg / Freiburg
FTE 200 192 189 211 215 2.0
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Fribourg / Freiburg


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Genève
FTE 955 984 1,037 1,063 1,098 3.3
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Genève


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Glarus
FTE 5 4 4 4 3 -10.0
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Glarus


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Graubünden / Grigioni / Grischun
FTE 153 150 155 154 142 -8.1
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Graubünden / Grigioni / Grischun


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Jura
FTE 158 156 155 147 143 -2.5
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Jura


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Luzern
FTE 798 780 761 777 750 -3.5
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Luzern


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Neuchâtel
FTE 142 139 146 145 150 3.3
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Neuchâtel


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Nidwalden
FTE 0 0 0 0 0
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Nidwalden


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Obwalden
FTE 0 0 0 0 0
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Obwalden


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Schaffhausen
FTE 135 133 125 125 126 1.0
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Schaffhausen


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Schwyz
FTE 199 188 179 177 155 -12.6
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Schwyz


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Solothurn
FTE 3,082 3,212 3,250 3,329 3,397 2.1
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