Personnel.

Features of the SBB statistics portal

Nothing would work without them: the employees of SBB and its subsidiaries across over 150 professions. Selected indices of staff, figures on diversity of personnel and on training, professional re-orientation and social issues at SBB AG and SBB Cargo AG, moreover, demonstrate the importance of SBB as a responsible employer. Diagrams on the number of staff, employees according to age and years of service complement this array of figures.

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			2017	2018	2019	2020	2021	Δ%
	SBB Group								Link Copy link
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	Workforce	FTE	32,754	32,309	32,535	33,498	33,943	1.3	Diagram Download Widget export Copy link
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	of which train drivers and passenger attendance	FTE	6,694	6,646	6,659	6,860	7,078	3.2	Diagram Download Widget export Copy link
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	Motive power unit drivers	FTE	4,598	4,567	4,575	4,720	4,810	1.9	Diagram Download Widget export Copy link
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	Passenger Services	FTE	3,279	3,260	3,242	3,338	3,428	2.7	Diagram Download Widget export Copy link
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	Freight services	FTE	947	954	1,006	1,052	1,055	0.2	Diagram Download Widget export Copy link
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	Infrastructure	FTE	372	352	326	330	328	-0.8	Diagram Download Widget export Copy link
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	Passenger attendance, Passenger Services	FTE	2,096	2,080	2,084	2,139	2,268	6.0	Diagram Download Widget export Copy link
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	– SBB AG and SBB Cargo Ltd (Switzerland)	FTE	27,182	26,866	26,983	27,788	28,172	1.4	Diagram Download Widget export Copy link
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	of which in Switzerland	FTE	27,174	26,859	26,977	27,782	28,168	1.4	Diagram Download Widget export Copy link
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	– Subsidiaries The context menu at the end of the row provides additional information.	FTE	5,572	5,442	5,553	5,711	5,770	1.0	Diagram Footnote Download Widget export Copy link
Diagram – Subsidiaries Footnote Subsidiaries of SBB AG and SBB Cargo Ltd (Switzerland). Export widget Share Link copied
	of which in Switzerland	FTE	4,976	4,818	4,848	4,948	4,962	0.3	Diagram Download Widget export Copy link
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	Workforce by division The context menu at the end of the row provides additional information.								Files Copy link
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	Passenger Division The context menu at the end of the row provides additional information.	FTE	14,234	13,990	14,193	14,680	15,056	2.6	Diagram Footnote Download Widget export Copy link
Diagram Passenger Division Footnote Staff increase for passenger attendance and maintenance. Export widget Share Link copied
	SBB AG, Passenger Division	FTE	12,492	12,394	12,557	12,973	13,354	2.9	Diagram Download Widget export Copy link
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	Operations/production	FTE	2,153	2,153	2,281	2,397	2,426	1.2	Diagram Download Widget export Copy link
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	Technicians/maintenance	FTE	3,038	3,066	3,188	3,313	3,402	2.7	Diagram Download Widget export Copy link
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	Train drivers and passenger attendance	FTE	4,654	4,615	4,578	4,680	4,881	4.3	Diagram Download Widget export Copy link
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	Sales and customer service	FTE	1,744	1,700	1,694	1,708	1,668	-2.4	Diagram Download Widget export Copy link
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	Administration The context menu at the end of the row provides additional information.	FTE	904	860	815	876	976	11.5	Diagram Footnote Download Widget export Copy link
Diagram Administration Footnote Staff increase for resource allocation. Export widget Share Link copied
	Subsidiaries	FTE	1,742	1,596	1,636	1,707	1,702	-0.3	Diagram Download Widget export Copy link
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	of which train drivers and passenger attendance	FTE	721	725	748	798	814	2.1	Diagram Download Widget export Copy link
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	Real Estate	FTE	779	776	790	793	780	-1.6	Diagram Download Widget export Copy link
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	Freight Section	FTE	3,114	3,084	3,132	3,225	3,222	-0.1	Diagram Download Widget export Copy link
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	SBB Cargo Ltd (Switzerland)	FTE	2,350	2,275	2,220	2,246	2,190	-2.5	Diagram Download Widget export Copy link
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	Operations/production	FTE	1,192	1,167	1,136	1,129	1,103	-2.3	Diagram Download Widget export Copy link
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	Technicians/maintenance	FTE	165	159	157	171	174	1.8	Diagram Download Widget export Copy link
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	Motive power unit drivers	FTE	525	516	511	509	485	-4.7	Diagram Download Widget export Copy link
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	Sales and customer service	FTE	131	119	111	104	105	0.9	Diagram Download Widget export Copy link
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	Administration	FTE	337	313	304	334	323	-3.3	Diagram Download Widget export Copy link
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	Subsidiaries SBB Cargo Ltd (Switzerland)	FTE	32	33	36	36	37	4.2	Diagram Download Widget export Copy link
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	SBB Cargo International Ltd		733	777	876	943	996	5.5	Diagram Download Widget export Copy link
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	of which motive power unit drivers	FTE	422	438	495	543	570	4.9	Diagram Download Widget export Copy link
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	Infrastructure	FTE	10,077	9,857	9,777	9,978	9,999	0.2	Diagram Download Widget export Copy link
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	SBB AG, Infrastructure Division	FTE	9,205	9,016	8,951	9,130	9,173	0.5	Diagram Download Widget export Copy link
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	Operations/production	FTE	3,252	3,187	3,160	3,200	3,084	-3.6	Diagram Download Widget export Copy link
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	Technicians/maintenance	FTE	5,049	4,996	4,984	5,121	5,266	2.8	Diagram Download Widget export Copy link
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	Motive power unit drivers	FTE	372	352	326	330	328	-0.8	Diagram Download Widget export Copy link
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	Administration	FTE	532	479	479	478	495	3.6	Diagram Download Widget export Copy link
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	Subsidiaries	FTE	872	841	826	849	826	-2.6	Diagram Download Widget export Copy link
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	Group-level units	FTE	4,550	4,602	4,644	4,821	4,885	1.3	Diagram Download Widget export Copy link
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	SBB AG, Group-level units	FTE	2,356	2,406	2,464	2,645	2,676	1.2	Diagram Download Widget export Copy link
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	IT	FTE	1,077	1,089	1,150	1,258	1,259	0.1	Diagram Download Widget export Copy link
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	Human Resources	FTE	672	715	685	690	698	1.3	Diagram Download Widget export Copy link
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	Other group-level units The context menu at the end of the row provides additional information.	FTE	607	602	629	697	718	3.0	Diagram Footnote Download Widget export Copy link
Diagram Other group-level units Footnote Staff increase for the SAP Process and Transformation Management unit. Export widget Share Link copied
	Subsidiaries	FTE	2,194	2,196	2,179	2,176	2,209	1.5	Diagram Download Widget export Copy link
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	Key figures for personnel The context menu at the end of the row provides additional information.								Footnote Copy link
Footnote SBB AG and SBB Cargo Ltd (Switzerland), excluding subsidiaries. Share Link copied
	Workforce of SBB AG and SBB Cargo Ltd (Switzerland)	FTE	27,182	26,866	26,983	27,788	28,172	1.4	Diagram Download Widget export Copy link
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	of which train drivers and passenger attendance	FTE	5,551	5,484	5,416	5,519	5,693	3.2	Diagram Download Widget export Copy link
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	Motive power unit drivers, SBB Passenger Division	FTE	2,661	2,637	2,605	2,654	2,721	2.5	Diagram Download Widget export Copy link
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	Passenger attendance, SBB Passenger Services	FTE	1,993	1,977	1,973	2,026	2,160	6.6	Diagram Download Widget export Copy link
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	Motive power unit drivers SBB Cargo Ltd (Switzerland)	FTE	525	516	511	509	485	-4.7	Diagram Download Widget export Copy link
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	Motive power unit drivers SBB Infrastructure	FTE	372	352	326	330	328	-0.8	Diagram Download Widget export Copy link
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	Staff motivation	Index (1–100)	75	73	73	77	78	1.3	Diagram Download Widget export Copy link
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	Staff satisfaction	Index (1–100)	65	66	66	70	71	1.4	Diagram Download Widget export Copy link
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	Response rate for personnel appraisals	%	95.0	93.3	93.3	94.4	93.8	-0.6	Diagram Download Widget export Copy link
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	Women	%	92.7	91.1	90.8	92.5	93.1	0.6	Diagram Download Widget export Copy link
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	Men	%	95.5	93.9	93.8	94.8	94.0	-0.8	Diagram Download Widget export Copy link
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	Turnover	FTE	1,999	1,851	1,956	1,716	1,932	12.6	Diagram Download Widget export Copy link
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	Women	FTE	440	349	388	295	345	17.0	Diagram Download Widget export Copy link
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	Men	FTE	1,560	1,502	1,568	1,421	1,587	11.7	Diagram Download Widget export Copy link
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	Absences	days per FTE	13.5	13.9	13.9	14.0	14.0	0.1	Diagram Download Widget export Copy link
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	Sickness	days per FTE	11.1	11.4	11.3	11.6	11.5	-0.9	Diagram Download Widget export Copy link
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	Accident	days per FTE	2.4	2.5	2.6	2.4	2.5	4.6	Diagram Download Widget export Copy link
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	Fatalities The context menu at the end of the row provides additional information.	number	37	25	31	32	31	-3.1	Diagram Footnote Download Widget export Copy link
Diagram Fatalities Footnote Fatalities due to sickness, non-occupational accidents and occupational accidents. Export widget Share Link copied
	of which due to occupational accidents The context menu at the end of the row provides additional information.	number	0	3	1	0	0	—	Diagram Footnote Download Widget export Copy link
Diagram of which due to occupational accidents Footnote No third-party employee died in an occupational accident while conducting work for SBB in 2021. Export widget Share Link copied
	Workforce by type of employment contract The context menu at the end of the row provides additional information.								Footnote Copy link
Footnote SBB AG and SBB Cargo Ltd (Switzerland), excluding subsidiaries. Share Link copied
	GAV (Collective Labour Agreement)	FTE	25,992	25,636	25,660	26,380	26,710	1.2	Diagram Download Widget export Copy link
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	OR (Code of Obligations)	FTE	1,191	1,230	1,323	1,408	1,463	3.9	Diagram Download Widget export Copy link
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	Hired staff The context menu at the end of the row provides additional information.	FTE	3,139	3,253	3,474	3,396	3,208	-5.6	Diagram Footnote Download Widget export Copy link
Diagram Hired staff Footnote The FTE from hired staff is not included when calculating the number of staff. Export widget Share Link copied
	Workforce by workplace canton The context menu at the end of the row provides additional information.								Files Footnote Copy link
Files P01x_SBB-CFF-FFS_Personal-Kanton_Effectifs-Cantons_Organico-Cantoni.xlsx Footnote SBB AG and SBB Cargo Ltd (Switzerland), excluding subsidiaries. Share Link copied
	Aargau	FTE	716	673	646	655	672	2.6	Diagram Download Widget export Copy link
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	Appenzell Ausserrhoden	FTE	0	0	0	0	0	—	Diagram Download Widget export Copy link
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	Appenzell Innerrhoden	FTE	0	0	0	0	0	—	Diagram Download Widget export Copy link
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	Basel-Landschaft	FTE	497	486	476	483	463	-4.0	Diagram Download Widget export Copy link
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	Basel-Stadt	FTE	1,002	970	949	960	1,019	6.1	Diagram Download Widget export Copy link
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	Bern / Berne	FTE	6,502	6,570	6,761	7,134	7,247	1.6	Diagram Download Widget export Copy link
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	Fribourg / Freiburg	FTE	234	206	200	192	189	-1.4	Diagram Download Widget export Copy link
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	Genève	FTE	925	912	955	984	1,037	5.3	Diagram Download Widget export Copy link
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	Glarus	FTE	6	6	5	4	4	-4.8	Diagram Download Widget export Copy link
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	Graubünden / Grigioni / Grischun	FTE	164	161	153	150	155	3.5	Diagram Download Widget export Copy link
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	Jura	FTE	161	159	158	156	155	-0.4	Diagram Download Widget export Copy link
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	Luzern	FTE	849	804	798	780	761	-2.4	Diagram Download Widget export Copy link
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	Neuchâtel	FTE	151	152	142	139	146	4.9	Diagram Download Widget export Copy link
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	Nidwalden	FTE	0	0	0	0	0	—	Diagram Download Widget export Copy link
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	Obwalden	FTE	1	1	0	0	0	—	Diagram Download Widget export Copy link
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	Schaffhausen	FTE	139	135	135	133	125	-6.3	Diagram Download Widget export Copy link
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	Schwyz	FTE	218	204	199	188	179	-4.6	Diagram Download Widget export Copy link
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	Solothurn	FTE	3,103	3,049	3,082	3,212	3,250	1.2	Diagram Download Widget export Copy link
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	St. Gallen	FTE	1,058	1,035	1,008	1,009	992	-1.7	Diagram Download Widget export Copy link
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	Thurgau	FTE	185	182	181	189	189	0.0	Diagram Download Widget export Copy link
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	Ticino	FTE	1,942	1,909	1,877	1,897	1,939	2.2	Diagram Download Widget export Copy link
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	Uri	FTE	216	210	192	179	164	-8.3	Diagram Download Widget export Copy link
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	Valais / Wallis	FTE	1,065	1,050	1,036	1,066	1,049	-1.6	Diagram Download Widget export Copy link
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	Vaud	FTE	2,665	2,663	2,712	2,861	2,938	2.7	Diagram Download Widget export Copy link
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Personnel.

Features of the SBB statistics portal

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