Personnel

Features of the SBB statistics portal

Nothing would work without them: the employees of SBB and its subsidiaries across over 150 professions. Selected indices of staff, figures on diversity of personnel and on training, professional re-orientation and social issues at SBB AG and SBB Cargo AG, moreover, demonstrate the importance of SBB as a responsible employer. Diagrams on the number of staff, employees according to age and years of service complement this array of figures.

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			2016	2017	2018	2019	2020	Δ%
	SBB Group								Link Copy link
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	Number of staff	FTE	33,119	32,754	32,309	32,535	33,498	3.0	Diagram Download Widget export Copy link
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	– SBB Ltd and SBB Cargo Ltd (Switzerland)	FTE	27,547	27,182	26,866	26,983	27,788	3.0	Diagram Download Widget export Copy link
Diagram – SBB Ltd and SBB Cargo Ltd (Switzerland) Export widget Share Link copied
	of which in Switzerland	FTE	27,535	27,174	26,859	26,977	27,782	3.0	Diagram Download Widget export Copy link
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	– Subsidiaries The context menu at the end of the row provides additional information.	FTE	5,572	5,572	5,442	5,553	5,711	2.8	Diagram Footnote Download Widget export Copy link
Diagram – Subsidiaries Footnote Subsidiaries of SBB AG and SBB Cargo AG (Switzerland). Export widget Share Link copied
	of which in Switzerland	FTE	5,058	4,976	4,818	4,848	4,948	2.1	Diagram Download Widget export Copy link
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	Workforce by division The context menu at the end of the row provides additional information.								Files Copy link
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	Passenger Services	FTE	14,279	14,234	13,990	14,193	14,680	3.4	Diagram Download Widget export Copy link
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	SBB Ltd, Passenger Division	FTE	12,459	12,492	12,394	12,557	12,973	3.3	Diagram Download Widget export Copy link
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	Operations/production	FTE	2,110	2,153	2,153	2,281	2,397	5.1	Diagram Download Widget export Copy link
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	Technicians/maintenance	FTE	3,092	3,038	3,066	3,188	3,313	3.9	Diagram Download Widget export Copy link
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	Motive power unit drivers and train crew	FTE	4,598	4,654	4,615	4,578	4,680	2.2	Diagram Download Widget export Copy link
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	Sales and customer service	FTE	1,766	1,744	1,700	1,694	1,708	0.8	Diagram Download Widget export Copy link
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	Administration The context menu at the end of the row provides additional information.	FTE	892	904	860	815	876	7.4	Diagram Footnote Download Widget export Copy link
Diagram Administration Footnote Staff increase for resource allocation. Export widget Share Link copied
	Subsidiaries	FTE	1,820	1,742	1,596	1,636	1,707	4.3	Diagram Download Widget export Copy link
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	Real Estate	FTE	791	779	776	790	793	0.4	Diagram Download Widget export Copy link
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	Freight services	FTE	3,075	3,114	3,084	3,132	3,225	3.0	Diagram Download Widget export Copy link
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	SBB Cargo Ltd (Switzerland)	FTE	2,402	2,350	2,275	2,220	2,246	1.2	Diagram Download Widget export Copy link
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	Operations/production	FTE	1,173	1,192	1,167	1,136	1,129	-0.7	Diagram Download Widget export Copy link
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	Technicians/maintenance	FTE	176	165	159	157	171	8.7	Diagram Download Widget export Copy link
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	Motive power unit drivers	FTE	559	525	516	511	509	-0.5	Diagram Download Widget export Copy link
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	Sales and customer service	FTE	132	131	119	111	104	-6.7	Diagram Download Widget export Copy link
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	Administration The context menu at the end of the row provides additional information.	FTE	361	337	313	304	334	9.9	Diagram Footnote Download Widget export Copy link
Diagram Administration Footnote Transfer of the corresponding IT and COM parts from the Group to SBB Cargo AG. Export widget Share Link copied
	Subsidiaries	FTE	673	765	810	912	979	7.4	Diagram Download Widget export Copy link
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	Infrastructure	FTE	10,323	10,077	9,857	9,777	9,978	2.1	Diagram Download Widget export Copy link
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	SBB Ltd, Infrastructure Division	FTE	9,449	9,205	9,016	8,951	9,130	2.0	Diagram Download Widget export Copy link
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	Operations/production	FTE	3,385	3,252	3,187	3,160	3,200	1.3	Diagram Download Widget export Copy link
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	Technicians/maintenance	FTE	5,093	5,049	4,996	4,984	5,121	2.8	Diagram Download Widget export Copy link
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	Motive power unit drivers	FTE	397	372	352	326	330	1.2	Diagram Download Widget export Copy link
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	Administration	FTE	574	532	479	479	478	-0.3	Diagram Download Widget export Copy link
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	Subsidiaries	FTE	873	872	841	826	849	2.8	Diagram Download Widget export Copy link
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	Group-level units	FTE	4,651	4,550	4,602	4,644	4,821	3.8	Diagram Download Widget export Copy link
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	Group-level units SBB Ltd	FTE	2,446	2,356	2,406	2,464	2,645	7.3	Diagram Download Widget export Copy link
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	IT The context menu at the end of the row provides additional information.	FTE	1,104	1,077	1,089	1,150	1,258	9.4	Diagram Footnote Download Widget export Copy link
Diagram IT Footnote Implementation of the internalisation and digitalisation strategy. Export widget Share Link copied
	Human Resources	FTE	733	672	715	685	690	0.6	Diagram Download Widget export Copy link
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	Other group-level units The context menu at the end of the row provides additional information.	FTE	609	607	602	629	697	10.9	Diagram Footnote Download Widget export Copy link
Diagram Other group-level units Footnote Consolidation of operational purchasing and data management at Group level, new areas for customer orientation and innovation. Export widget Share Link copied
	Subsidiaries	FTE	2,205	2,194	2,196	2,179	2,176	-0.2	Diagram Download Widget export Copy link
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	SBB Ltd and SBB Cargo Ltd (Switzerland) The context menu at the end of the row provides additional information.								Footnote Copy link
Footnote Excluding subsidiaries. Share Link copied
	Number of staff	FTE	27,547	27,182	26,866	26,983	27,788	3.0	Diagram Download Widget export Copy link
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	of which motive power unit drivers and train crew	FTE	5,568	5,551	5,484	5,416	5,519	1.9	Diagram Download Widget export Copy link
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	Motive power unit drivers, SBB Passenger Traffic	FTE	2,578	2,661	2,637	2,605	2,654	1.9	Diagram Download Widget export Copy link
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	Train crew, SBB Ltd Passenger Traffic	FTE	2,019	1,993	1,977	1,973	2,026	2.7	Diagram Download Widget export Copy link
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	Motive power unit drivers SBB Cargo Ltd (Switzerland)	FTE	559	525	516	511	509	-0.5	Diagram Download Widget export Copy link
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	Motive power unit drivers SBB Infrastructure	FTE	397	372	352	326	330	1.2	Diagram Download Widget export Copy link
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	Staff motivation The context menu at the end of the row provides additional information.	Index (1–100)	74	75	73	73	77	5.5	Diagram Footnote Download Widget export Copy link
Diagram Staff motivation Footnote 2016, 2018 – 2019: full survey; 2017: partial survey. Export widget Share Link copied
	Staff satisfaction The context menu at the end of the row provides additional information.	Index (1–100)	66	65	66	66	70	6.1	Diagram Footnote Download Widget export Copy link
Diagram Staff satisfaction Footnote 2016, 2018 – 2019: full survey; 2017: partial survey. Export widget Share Link copied
	Response rate for personnel appraisals	%	92.7	95.0	93.3	93.3	94.4	1.1	Diagram Download Widget export Copy link
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	Women	%	91.1	92.7	91.1	90.8	92.5	1.7	Diagram Download Widget export Copy link
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	Men	%	93.1	95.5	93.9	93.8	94.8	1.0	Diagram Download Widget export Copy link
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	Turnover	FTE	1,791	1,999	1,851	1,956	1,716	-12.3	Diagram Download Widget export Copy link
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	Women	FTE	394	440	349	388	295	-23.9	Diagram Download Widget export Copy link
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	Men	FTE	1,397	1,560	1,502	1,568	1,421	-9.4	Diagram Download Widget export Copy link
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	Absences	days per FTE	13.5	13.5	13.9	13.9	14.0	1.1	Diagram Download Widget export Copy link
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	Sickness	days per FTE	11.0	11.1	11.4	11.3	11.6	3.2	Diagram Download Widget export Copy link
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	Accident	days per FTE	2.5	2.4	2.5	2.6	2.4	-8.0	Diagram Download Widget export Copy link
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	Fatalities The context menu at the end of the row provides additional information.	number	23	37	25	31	32	3.2	Diagram Footnote Download Widget export Copy link
Diagram Fatalities Footnote Fatalities due to sickness, non-occupational accidents and occupational accidents. Export widget Share Link copied
	of which due to occupational accidents The context menu at the end of the row provides additional information.	number	0	0	3	1	0	-100.0	Diagram Footnote Download Widget export Copy link
Diagram of which due to occupational accidents Footnote No third-party employee died in an occupational accident while conducting work for SBB in 2020. Export widget Share Link copied
	Workforce by type of employment contract
	GAV (Collective Labour Agreement)	FTE	26,353	25,992	25,636	25,660	26,380	2.8	Diagram Download Widget export Copy link
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	OR (Code of Obligations)	FTE	1,194	1,191	1,230	1,323	1,408	6.4	Diagram Download Widget export Copy link
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	Hired staff The context menu at the end of the row provides additional information.	FTE	2,998	3,139	3,253	3,474	3,396	-2.2	Diagram Footnote Download Widget export Copy link
Diagram Hired staff Footnote The FTE from hired staff is not included when calculating the number of staff. Export widget Share Link copied
	Workforce by workplace canton The context menu at the end of the row provides additional information.								Files Copy link
Files P01x_SBB-CFF-FFS_Personal-Kanton_Effectifs-Cantons_Organico-Cantoni.xlsx Share Link copied
	Aargau	FTE	727	716	673	646	655	1.3	Diagram Download Widget export Copy link
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	Appenzell Ausserrhoden	FTE	0	0	0	0	0	—	Diagram Download Widget export Copy link
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	Appenzell Innerrhoden	FTE	0	0	0	0	0	—	Diagram Download Widget export Copy link
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	Basel-Landschaft	FTE	485	497	486	476	483	1.4	Diagram Download Widget export Copy link
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	Basel-Stadt	FTE	1,020	1,002	970	949	960	1.2	Diagram Download Widget export Copy link
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	Bern / Berne	FTE	6,564	6,502	6,570	6,761	7,134	5.5	Diagram Download Widget export Copy link
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	Fribourg / Freiburg	FTE	273	234	206	200	192	-4.2	Diagram Download Widget export Copy link
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	Genève	FTE	959	925	912	955	984	3.1	Diagram Download Widget export Copy link
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	Glarus	FTE	10	6	6	5	4	-11.7	Diagram Download Widget export Copy link
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	Graubünden / Grigioni / Grischun	FTE	166	164	161	153	150	-2.4	Diagram Download Widget export Copy link
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	Jura	FTE	169	161	159	158	156	-1.3	Diagram Download Widget export Copy link
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	Luzern	FTE	1,015	849	804	798	780	-2.3	Diagram Download Widget export Copy link
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	Neuchâtel	FTE	169	151	152	142	139	-1.8	Diagram Download Widget export Copy link
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	Nidwalden	FTE	0	0	0	0	0	—	Diagram Download Widget export Copy link
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	Obwalden	FTE	1	1	1	0	0	—	Diagram Download Widget export Copy link
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	Schaffhausen	FTE	142	139	135	135	133	-1.4	Diagram Download Widget export Copy link
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	Schwyz	FTE	208	218	204	199	188	-5.3	Diagram Download Widget export Copy link
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	Solothurn	FTE	3,065	3,103	3,049	3,082	3,212	4.2	Diagram Download Widget export Copy link
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	St. Gallen	FTE	1,047	1,058	1,035	1,008	1,009	0.1	Diagram Download Widget export Copy link
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	Thurgau	FTE	187

Personnel

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– SBB Ltd and SBB Cargo Ltd (Switzerland)

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SBB Ltd, Passenger Division

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Operations/production

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Motive power unit drivers and train crew

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Sales and customer service

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