Personnel.

11,336 Passenger Services Production – employees

Passenger Services Production

to entry in the table

3,382 Freight Services – employees

Freight Services

to entry in the table

10,060 Infrastructure – employees

Infrastructure

to entry in the table

Features of the SBB statistics portal

Nothing would work without them: the employees of SBB and its subsidiaries across over 150 professions. Selected key figures for personnel, figures on the diversity of personnel as well as on training, professional re-orientation and social issues at SBB AG and SBB Cargo AG, demonstrate the importance of SBB as a responsible employer. Diagrams on the number of staff, employees according to age and years of service complement this array of figures.

Loading the data table – please wait!

			2019	2020	2021	2022	2023	∆
	SBB Group								Link Copy link
SBB Group Related Links Working for SBB Share Link copied
	Workforce	FTE	32,535	33,498	33,943	34,227	34,987	+2.2%	Diagram Download Copy link
Workforce Share Link copied
	of which train drivers and passenger attendance	FTE	6,659	6,860	7,078	7,214	7,202	-0.2%	Diagram Download Copy link
of which train drivers and passenger attendance Share Link copied
	Motive power unit drivers	FTE	4,575	4,720	4,810	4,950	4,998	+1.0%	Diagram Download Copy link
Motive power unit drivers Share Link copied
	Passenger Services	FTE	3,242	3,338	3,428	3,470	3,486	+0.5%	Diagram Download Copy link
Passenger Services Share Link copied
	Freight Services	FTE	1,006	1,052	1,055	1,113	1,164	+4.5%	Diagram Download Copy link
Freight Services Share Link copied
	Infrastructure	FTE	326	330	328	367	348	-5.0%	Diagram Download Copy link
Infrastructure Share Link copied
	Passenger attendance, Passenger Services	FTE	2,084	2,139	2,268	2,265	2,204	-2.7%	Diagram Download Copy link
Passenger attendance, Passenger Services Share Link copied
	– SBB AG and SBB Cargo Ltd (Switzerland)	FTE	26,983	27,788	28,172	29,005	29,697	+2.4%	Diagram Download Copy link
– SBB AG and SBB Cargo Ltd (Switzerland) Share Link copied
	of which in Switzerland	FTE	26,977	27,782	28,168	29,001	29,693	+2.4%	Diagram Download Copy link
of which in Switzerland Share Link copied
	– Subsidiaries	FTE	5,553	5,711	5,770	5,222	5,290	+1.3%	Diagram Download Copy link
– Subsidiaries Share Link copied
	of which in Switzerland	FTE	4,848	4,947	4,958	4,351	4,413	+1.4%	Diagram Download Copy link
of which in Switzerland Share Link copied
	Workforce by unit								Files Copy link
Workforce by unit Files p010pe-sbb-workforce-2023.pptx Share Link copied
	Passenger Services Markets	FTE	—	—	—	3,866	3,969	+2.6%	Diagram Download Copy link
Passenger Services Markets Share Link copied
	SBB AG	FTE	—	—	—	2,183	2,250	+3.0%	Diagram Download Copy link
SBB AG Share Link copied
	Operations/production	FTE	—	—	—	387	14	-96.4%	Diagram Footnote Download Copy link
Operations/production Footnote Reclassification from operations/production to administration. Share Link copied
	Sales and customer service	FTE	—	—	—	1,587	1,616	+1.8%	Diagram Download Copy link
Sales and customer service Share Link copied
	Administration	FTE	—	—	—	209	620	+196.3%	Diagram Footnote Download Copy link
Administration Footnote Reclassification from operations/production to administration. Share Link copied
	Subsidiaries	FTE	1,636	1,707	1,702	1,683	1,719	+2.1%	Diagram Download Copy link
Subsidiaries Share Link copied
	of which train drivers and passenger attendance	FTE	748	798	814	824	853	+3.6%	Diagram Download Copy link
of which train drivers and passenger attendance Share Link copied
	Passenger Services Production	FTE	—	—	—	11,258	11,336	+0.7%	Diagram Download Copy link
Passenger Services Production Share Link copied
	SBB AG	FTE	—	—	—	11,258	11,336	+0.7%	Diagram Download Copy link
SBB AG Share Link copied
	Operations/production	FTE	—	—	—	2,045	1,999	-2.3%	Diagram Footnote Download Copy link
Operations/production Footnote Reclassification from operations/production to administration. Share Link copied
	Technicians/maintenance	FTE	—	—	—	3,446	3,552	+3.1%	Diagram Download Copy link
Technicians/maintenance Share Link copied
	Train drivers and passenger attendance	FTE	—	—	—	4,911	4,837	-1.5%	Diagram Download Copy link
Train drivers and passenger attendance Share Link copied
	Sales and customer service	FTE	—	—	—	55	56	+0.6%	Diagram Download Copy link
Sales and customer service Share Link copied
	Administration	FTE	—	—	—	800	893	+11.7%	Diagram Footnote Download Copy link
Administration Footnote Reclassification from operations/production to administration. Share Link copied
	Real Estate	FTE	790	793	780	1,012	1,112	+9.8%	Diagram Footnote Download Copy link
Real Estate Footnote Increase due to moving cleaning specialists to in-house staff. Share Link copied
	SBB AG	FTE	790	793	780	793	880	+11.0%	Diagram Download Copy link
SBB AG Share Link copied
	Subsidiaries	FTE	0	0	0	220	232	+5.8%	Diagram Download Copy link
Subsidiaries Share Link copied
	Freight Services	FTE	3,132	3,225	3,222	3,284	3,382	+3.0%	Diagram Download Copy link
Freight Services Share Link copied
	SBB Cargo Ltd (Switzerland)	FTE	2,220	2,246	2,190	2,178	2,257	+3.6%	Diagram Download Copy link
SBB Cargo Ltd (Switzerland) Share Link copied
	Operations/production	FTE	1,136	1,129	1,103	1,089	1,106	+1.5%	Diagram Download Copy link
Operations/production Share Link copied
	Technicians/maintenance	FTE	157	171	174	185	196	+6.3%	Diagram Download Copy link
Technicians/maintenance Share Link copied
	Motive power unit drivers	FTE	511	509	485	483	521	+7.8%	Diagram Download Copy link
Motive power unit drivers Share Link copied
	Sales and customer service	FTE	111	104	105	107	110	+2.5%	Diagram Download Copy link
Sales and customer service Share Link copied
	Administration	FTE	304	334	323	314	324	+3.3%	Diagram Download Copy link
Administration Share Link copied
	Subsidiaries SBB Cargo Ltd (Switzerland)	FTE	36	36	37	40	40	-0.4%	Diagram Download Copy link
Subsidiaries SBB Cargo Ltd (Switzerland) Share Link copied
	SBB Cargo International Ltd	FTE	876	943	996	1,066	1,086	+1.9%	Diagram Download Copy link
SBB Cargo International Ltd Share Link copied
	of which motive power unit drivers	FTE	495	543	570	630	643	+2.0%	Diagram Download Copy link
of which motive power unit drivers Share Link copied
	Infrastructure	FTE	9,777	9,978	9,999	9,835	10,060	+2.3%	Diagram Download Copy link
Infrastructure Share Link copied
	SBB AG	FTE	8,951	9,130	9,173	9,835	10,060	+2.3%	Diagram Download Copy link
SBB AG Share Link copied
	Operations/production	FTE	3,160	3,200	3,084	3,113	2,869	-7.8%	Diagram Footnote Download Copy link
Operations/production Footnote Reclassification from operations/production to administration. Share Link copied
	Technicians/maintenance	FTE	4,984	5,121	5,266	5,847	5,784	-1.1%	Diagram Download Copy link
Technicians/maintenance Share Link copied
	Motive power unit drivers	FTE	326	330	328	367	348	-5.0%	Diagram Download Copy link
Motive power unit drivers Share Link copied
	Administration	FTE	479	478	495	508	1,059	+108.5%	Diagram Footnote Download Copy link
Administration Footnote Reclassification from operations/production to administration. Share Link copied
	Subsidiaries	FTE	826	849	826	0	0	—	Diagram Download Copy link
Subsidiaries Share Link copied
	Group-level units	FTE	4,644	4,821	4,885	4,972	5,128	+3.1%	Diagram Download Copy link
Group-level units Share Link copied
	SBB AG, Group-level units	FTE	2,464	2,645	2,676	2,759	2,915	+5.7%	Diagram Download Copy link
SBB AG, Group-level units Share Link copied
	IT	FTE	1,150	1,258	1,259	1,329	1,464	+10.2%	Diagram Footnote Download Copy link
IT Footnote Increase as a result of moving IT specialists in-house and workforce expansion due to transformation projects. Share Link copied
	Human Resources	FTE	685	690	698	735	768	+4.5%	Diagram Download Copy link
Human Resources Share Link copied
	Other group-level units	FTE	629	697	718	695	682	-1.8%	Diagram Download Copy link
Other group-level units Share Link copied
	Subsidiaries	FTE	2,179	2,176	2,209	2,213	2,213	-0.0%	Diagram Download Copy link
Subsidiaries Share Link copied

	Key figures for personnel								Footnote Copy link
Key figures for personnel Footnote SBB AG and SBB Cargo Ltd (Switzerland), excluding subsidiaries. Share Link copied
	Workforce of SBB AG and SBB Cargo Ltd (Switzerland)	FTE	26,983	27,788	28,172	29,005	29,697	+2.4%	Diagram Download Copy link
Workforce of SBB AG and SBB Cargo Ltd (Switzerland) Share Link copied
	of which train drivers and passenger attendance	FTE	5,416	5,519	5,693	5,761	5,706	-1.0%	Diagram Download Copy link
of which train drivers and passenger attendance Share Link copied
	Motive power unit drivers, SBB Passenger Services	FTE	2,605	2,654	2,721	2,763	2,755	-0.3%	Diagram Download Copy link
Motive power unit drivers, SBB Passenger Services Share Link copied
	Passenger attendance, SBB Passenger Services	FTE	1,973	2,026	2,160	2,148	2,082	-3.1%	Diagram Download Copy link
Passenger attendance, SBB Passenger Services Share Link copied
	Motive power unit drivers SBB Cargo Ltd (Switzerland)	FTE	511	509	485	483	521	+7.8%	Diagram Download Copy link
Motive power unit drivers SBB Cargo Ltd (Switzerland) Share Link copied
	Motive power unit drivers SBB Infrastructure	FTE	326	330	328	367	348	-5.0%	Diagram Download Copy link
Motive power unit drivers SBB Infrastructure Share Link copied
	Staff motivation	Index (1–100)	73	77	78	78	79	+1.0%	Diagram Download Copy link
Staff motivation Share Link copied
	Staff satisfaction	Index (1–100)	66	70	71	71	72	+1.0%	Diagram Download Copy link
Staff satisfaction Share Link copied
	Turnover	FTE	1,956	1,716	1,932	2,033	2,211	+8.7%	Diagram Footnote Download Copy link
Turnover Footnote Resignations, retirements and deaths. Share Link copied
	Women	FTE	388	295	345	404	413	+2.0%	Diagram Download Copy link
Women Share Link copied
	Men	FTE	1,568	1,421	1,587	1,629	1,798	+10.4%	Diagram Download Copy link
Men Share Link copied
	Absences	days per FTE	13.1	13.2	13.2	15.3	14.4	-5.9%	Diagram Footnote Download Copy link
Absences Footnote Improved consideration of individual employment levels when calculating absences. Retrospective adjustment of information already published. Share Link copied
	Sickness	days per FTE	10.6	10.9	10.8	12.7	11.5	-8.8%	Diagram Footnote Download Copy link
Sickness Footnote Improved consideration of individual employment levels when calculating absences. Retrospective adjustment of information already published. Share Link copied
	Accident	days per FTE	2.5	2.3	2.4	2.6	2.8	+8.1%	Diagram Footnote Download Copy link
Accident Footnote Improved consideration of individual employment levels when calculating absences. Retrospective adjustment of information already published. Share Link copied
	Fatalities	number	31	32	31	29	15	-48.3%	Diagram Footnote Download Copy link
Fatalities Footnote Fatalities due to sickness, non-occupational accidents and occupational accidents. Share Link copied
	of which due to occupational accidents	number	1	0	0	3	1	-66.7%	Diagram Footnote Download Copy link
of which due to occupational accidents Footnote No third-party employee died in an occupational accident while conducting work for SBB in 2023. Share Link copied
	Workforce by type of employment contract								Footnote Copy link
Workforce by type of employment contract Footnote SBB AG and SBB Cargo Ltd (Switzerland), excluding subsidiaries. Share Link copied
	GAV (Collective Labour Agreement)	FTE	25,660	26,380	26,710	27,485	28,128	+2.3%	Diagram Download Copy link
GAV (Collective Labour Agreement) Share Link copied
	OR (Code of Obligations)	FTE	1,323	1,408	1,463	1,519	1,568	+3.2%	Diagram Download Copy link
OR (Code of Obligations) Share Link copied
	Hired staff	FTE	3,474	3,396	3,208	3,108	3,143	+1.1%	Diagram Footnote Download Copy link
Hired staff Footnote The FTE from hired staff is not included when calculating the number of staff. Share Link copied
	Workforce by workplace canton								Files Footnote Copy link
Workforce by workplace canton Files p01x-sbb-cff-ffs-personal-kanton-effectifs-cantons-organico-cantoni-2013-2023.xlsx Footnote SBB AG and SBB Cargo Ltd (Switzerland), excluding subsidiaries. Share Link copied
	Aargau	FTE	646	655	672	670	669	-0.2%	Diagram Download Copy link
Aargau Share Link copied
	Appenzell Ausserrhoden	FTE	0	0	0	0	0	—	Diagram Download Copy link
Appenzell Ausserrhoden Share Link copied
	Appenzell Innerrhoden	FTE	0	0	0	0	0	—	Diagram Download Copy link
Appenzell Innerrhoden Share Link copied
	Basel-Landschaft	FTE	476	483	463	484	516	+6.4%	Diagram Download Copy link
Basel-Landschaft Share Link copied
	Basel-Stadt	FTE	949	960	1,019	1,029	1,038	+0.9%	Diagram Download Copy link
Basel-Stadt Share Link copied
	Bern / Berne	FTE	6,761	7,134	7,247	7,540	7,919	+5.0%	Diagram Download Copy link
Bern / Berne Share Link copied
	Fribourg / Freiburg	FTE	200	192	189	211	215	+2.0%	Diagram Download Copy link
Fribourg / Freiburg Share Link copied
	Genève	FTE	955	984	1,037	1,063	1,098	+3.3%	Diagram Download Copy link
Genève Share Link copied
	Glarus	FTE	5	4	4	4	3	-10.0%	Diagram Download Copy link
Glarus Share Link copied
	Graubünden / Grigioni / Grischun	FTE	153	150	155	154	142	-8.1%	Diagram Download Copy link
Graubünden / Grigioni / Grischun Share Link copied
	Jura	FTE	158	156	155	147	143	-2.5%	Diagram Download Copy link
Jura Share Link copied
	Luzern	FTE	798	780	761	777	750	-3.5%	Diagram Download Copy link
Luzern Share Link copied
	Neuchâtel	FTE	142	139	146	145	150	+3.3%	Diagram Download Copy link
Neuchâtel Share Link copied
	Nidwalden	FTE	0	0	0	0	0	—	Diagram Download Copy link
Nidwalden Share Link copied
	Obwalden	FTE	0	0	0	0	0	—	Diagram Download Copy link
Obwalden Share Link copied
	Schaffhausen	FTE	135	133	125	125	126	+1.0%	Diagram Download Copy link
Schaffhausen Share Link copied
	Schwyz	FTE	199	188	179	177	155	-12.6%	Diagram Download Copy link
Schwyz Share Link copied
	Solothurn	FTE	3,082	3,212	3,250	3,329	3,397	+2.1%	Diagram Download Copy link
Solothurn Share Link copied
	St. Gallen	FTE	1,008	1,009	992	978	973	-0.5%	Diagram Download Copy link
St. Gallen Share Link copied
	Thurgau	FTE	181	189	189	185	191	+3.0%	Diagram Download Copy link
Thurgau Share Link copied
	Ticino	FTE	1,877	1,897	1,939	2,040	2,123	+4.1%	Diagram Download Copy link
Ticino Share Link copied
	Uri	FTE	192	179	164	165	160	-2.9%	Diagram Download Copy link

Personnel.

Features of the SBB statistics portal

SBB Group

Related Links

Share

Workforce

Share

of which train drivers and passenger attendance

Share

Motive power unit drivers

Share

Passenger Services

Share

Freight Services

Share

Infrastructure

Share

Passenger attendance, Passenger Services

Share

– SBB AG and SBB Cargo Ltd (Switzerland)

Share

of which in Switzerland

Share

– Subsidiaries

Share

of which in Switzerland

Share

Workforce by unit

Files

Share

Passenger Services Markets

Share

SBB AG

Share

Operations/production

Footnote

Share

Sales and customer service

Share

Administration

Footnote

Share

Subsidiaries

Share

of which train drivers and passenger attendance

Share

Passenger Services Production

Share

SBB AG

Share

Operations/production

Footnote

Share

Technicians/maintenance

Share

Train drivers and passenger attendance

Share

Sales and customer service

Share

Administration

Footnote

Share

Real Estate

Footnote

Share

SBB AG

Share

Subsidiaries

Share

Freight Services

Share

SBB Cargo Ltd (Switzerland)

Share

Operations/production

Share

Technicians/maintenance

Share

Motive power unit drivers

Share

Sales and customer service