Personnel

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2014 2015 2016 2017 2018 Δ%
 
SBB Group
 
Number of staff
FTE 32,857 33,081 33,119 32,754 32,309 -1.4
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– Parent company
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FTE 27,423 27,574 27,547 27,182 26,866 -1.2
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– Parent company


Footnote

SBB Ltd and SBB Cargo Ltd.

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of which in Switzerland
FTE 27,410 27,554 27,535 27,174 26,859 -1.2
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of which in Switzerland


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– Subsidiaries
FTE 5,434 5,507 5,572 5,572 5,442 -2.3
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– Subsidiaries


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of which in Switzerland
FTE 4,939 5,019 5,060 4,978 4,822 -3.1
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of which in Switzerland


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Workforce by division
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Passenger Services
FTE 14,263 14,270 14,279 14,234 13,990 -1.7
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Passenger Services


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SBB Ltd, Passenger Division
FTE 12,444 12,443 12,459 12,492 12,394 -0.8
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SBB Ltd, Passenger Division


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Operations/production
FTE 2,503 2,135 2,110 2,153 2,153 -0.0
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Operations/production


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Technicians/maintenance
FTE 2,635 3,081 3,092 3,038 3,066 0.9
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Technicians/maintenance


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Motive power unit drivers and train crew
FTE 4,571 4,555 4,598 4,654 4,615 -0.8
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Sales and customer service
FTE 1,890 1,837 1,766 1,744 1,700 -2.5
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Sales and customer service


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Administration
FTE 844 836 892 904 860 -4.9
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Administration


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Subsidiaries
FTE 1,819 1,827 1,820 1,742 1,596 -8.4
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Subsidiaries


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Real Estate
FTE 817 817 791 779 776 -0.4
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Real Estate


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Freight services
FTE 2,995 3,111 3,075 3,114 3,084 -1.0
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Freight services


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SBB Cargo Ltd
FTE 2,397 2,480 2,402 2,350 2,275 -3.2
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SBB Cargo Ltd


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Operations/production
FTE 1,086 1,203 1,173 1,192 1,167 -2.1
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Operations/production


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Technicians/maintenance
FTE 208 201 176 165 159 -3.4
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Technicians/maintenance


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Motive power unit drivers
FTE 618 564 559 525 516 -1.6
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Motive power unit drivers


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Sales and customer service
FTE 133 133 132 131 119 -9.3
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Sales and customer service


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Administration
FTE 353 379 361 337 313 -7.1
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Administration


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Subsidiaries
FTE 598 631 673 765 810 5.9
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Subsidiaries


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Infrastructure
FTE 10,376 10,313 10,323 10,077 9,857 -2.2
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Infrastructure


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SBB Ltd, Infrastructure Division
FTE 9,527 9,450 9,449 9,205 9,016 -2.1
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SBB Ltd, Infrastructure Division


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Operations/production
FTE 3,685 3,480 3,385 3,252 3,187 -2.0
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Operations/production


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Technicians/maintenance
FTE 4,734 4,937 5,093 5,049 4,996 -1.1
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Technicians/maintenance


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Motive power unit drivers
FTE 431 403 397 372 352 -5.3
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Motive power unit drivers


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Administration
FTE 677 629 574 532 479 -9.9
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Administration


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Subsidiaries
FTE 849 864 873 872 841 -3.6
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Subsidiaries


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Group-level units
FTE 4,406 4,570 4,651 4,550 4,602 1.1
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Group-level units


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Group-level units SBB Ltd
FTE 2,238 2,385 2,446 2,356 2,406 2.1
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Group-level units SBB Ltd


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IT
FTE 980 1,073 1,104 1,077 1,089 1.2
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IT


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Human Resources
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FTE 703 747 733 672 715 6.4
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Human Resources


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Increase due to merging of central HR functions from the Group divisions.

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Other group-level units
FTE 555 564 609 607 602 -0.9
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Subsidiaries
FTE 2,168 2,185 2,205 2,194 2,196 0.1
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Subsidiaries


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Parent company (SBB Ltd and SBB Cargo Ltd)
 
Number of staff
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FTE 27,423 27,574 27,547 27,182 26,866 -1.2
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Number of staff


Footnote

SBB Ltd and SBB Cargo Ltd.

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of which motive power unit drivers and train crew
FTE 5,620 5,533 5,568 5,551 5,484 -1.2
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of which motive power unit drivers and train crew


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Motive power unit drivers, SBB Passenger Traffic
FTE 2,440 2,485 2,578 2,661 2,637 -0.9
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Motive power unit drivers, SBB Passenger Traffic


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Train crew, SBB Ltd Passenger Traffic
FTE 2,131 2,070 2,019 1,993 1,977 -0.8
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Train crew, SBB Ltd Passenger Traffic


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Motive power unit drivers SBB Cargo
FTE 618 564 559 525 516 -1.6
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Motive power unit drivers SBB Cargo


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Motive power unit drivers SBB Infrastructure
FTE 431 403 397 372 352 -5.3
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Motive power unit drivers SBB Infrastructure


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Staff motivation
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Index (1–100) 75 75 74 75 73 -2.7
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Staff motivation


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2015, 2017: partial survey; 2014, 2016, 2018: full survey.

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Staff satisfaction
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Index (1–100) 66 64 66 65 66 1.5
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Staff satisfaction


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2015, 2017: partial survey; 2014, 2016, 2018: full survey.

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Response rate for personnel appraisals
% 95.7 92.7 95.0 93.3 -1.7
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Response rate for personnel appraisals


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Women
% 93.9 91.1 92.7 91.1 -1.7
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Women


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Men
% 96.1 93.1 95.5 93.9 -1.7
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Men


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Turnover
FTE 1,722 1,876 1,791 1,999 1,851 -7.4
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Turnover


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Women
FTE 388 415 394 440 349 -20.5
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Women


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Men
FTE 1,334 1,462 1,397 1,560 1,502 -3.7
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Men


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Absences
days per FTE 13.1 13.6 13.5 13.5 13.9 3.2
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Absences


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Sickness
days per FTE 10.3 10.9 11.0 11.1 11.4 2.9
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Sickness


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Accident
days per FTE 2.8 2.7 2.5 2.4 2.5 4.6
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Accident


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Occupational accidents with work absence
Number/100 empl. 1.7 1.7 1.5 1.6 1.5 -5.2
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Occupational accidents with work absence


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Fatalities
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number 34 30 23 37 25 -32.4
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Fatalities


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Fatalities due to sickness, non-occupational accidents and occupational accidents.

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of which due to occupational accidents
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number 0 0 0 0 3
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of which due to occupational accidents


Footnote

One third-party employee died in an occupational accident while conducting work for SBB in 2018.

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Workforce by type of employment contract
 
GAV (Collective Labour Agreement)
FTE 26,186 26,354 26,353 25,992 25,636 -1.4
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GAV (Collective Labour Agreement)


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OR (Code of Obligations)
FTE 1,237 1,221 1,194 1,191 1,230 3.3
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OR (Code of Obligations)


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Hired staff
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FTE [1,121] 2,873 2,998 3,139 3,253 3.6
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Hired staff


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The FTE from hired staff is not included when calculating the number of staff.

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Workforce by workplace canton
 
Aargau
FTE 718 688 727 716 673 -6.0
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Aargau


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Appenzell Ausserrhoden
FTE 0 0 0 0 0
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Appenzell Ausserrhoden


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Appenzell Innerrhoden
FTE 0 0 0 0 0
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Appenzell Innerrhoden


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Basel-Landschaft
FTE 510 481 485 497 486 -2.2
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Basel-Landschaft


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Basel-Stadt
FTE 1,665 1,086 1,020 1,002 970 -3.2
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Basel-Stadt


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Bern / Berne
FTE 6,344 6,545 6,564 6,502 6,570 1.0
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Bern / Berne


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Fribourg / Freiburg
FTE 290 284 273 234 206 -11.7
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Fribourg / Freiburg


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Genève
FTE 969 963 959 925 912 -1.4
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Genève


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Glarus
FTE 7 10 10 6 6 -9.8
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Glarus


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Graubünden / Grigioni / Grischun
FTE 199 173 166 164 161 -1.9
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Graubünden / Grigioni / Grischun


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Jura
FTE 170 173 169 161 159 -1.5
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Jura


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Luzern
FTE 1,200 1,076 1,015 849 804 -5.3
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Luzern


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Neuchâtel
FTE 192 187 169 151 152 0.5
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Neuchâtel


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Nidwalden
FTE 0 0 0 0 0
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Nidwalden


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Obwalden
FTE 0 0 1 1 1 -8.3
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Obwalden


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Schaffhausen
FTE 125 130 142 139 135 -2.4
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Schaffhausen


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Schwyz
FTE 225 217 208 218 204 -6.4
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Schwyz


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Solothurn
FTE 2,330 3,000 3,065 3,103 3,049 -1.7
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Solothurn


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St. Gallen
FTE 1,056 1,042 1,047 1,058 1,035 -2.2
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St. Gallen


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Thurgau
FTE 196 191 187 185 182 -1.8
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Thurgau


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Ticino
FTE 1,931 1,969 1,979 1,942 1,909 -1.7
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Ticino


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Uri
FTE 219 237 247 216 210 -2.5
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Uri


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Valais / Wallis
FTE 1,121 1,102