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Personnel

13,990 Passenger Services – employees
3084 Freight services – employees
9857 Infrastructure – employees

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2014 2015 2016 2017 2018 Δ%
 
SBB Group
 
Number of staff
FTE 32,857 33,081 33,119 32,754 32,309 -1.4

Number of staff

– Parent company
FTE 27,423 27,574 27,547 27,182 26,866 -1.2

– Parent company

SBB Ltd and SBB Cargo Ltd.
of which in Switzerland
FTE 27,410 27,554 27,535 27,174 26,859 -1.2

of which in Switzerland

– Subsidiaries
FTE 5,434 5,507 5,572 5,572 5,442 -2.3

– Subsidiaries

of which in Switzerland
FTE 4,939 5,019 5,060 4,978 4,822 -3.1

of which in Switzerland

Workforce by division
Passenger Services
FTE 14,263 14,270 14,279 14,234 13,990 -1.7

Passenger Services

SBB Ltd, Passenger Division
FTE 12,444 12,443 12,459 12,492 12,394 -0.8

SBB Ltd, Passenger Division

Operations/production
FTE 2,503 2,135 2,110 2,153 2,153 -0.0

Operations/production

Technicians/maintenance
FTE 2,635 3,081 3,092 3,038 3,066 0.9

Technicians/maintenance

Motive power unit drivers and train crew
FTE 4,571 4,555 4,598 4,654 4,615 -0.8

Motive power unit drivers and train crew

Sales and customer service
FTE 1,890 1,837 1,766 1,744 1,700 -2.5

Sales and customer service

Administration
FTE 844 836 892 904 860 -4.9

Administration

Subsidiaries
FTE 1,819 1,827 1,820 1,742 1,596 -8.4

Subsidiaries

Real Estate
FTE 817 817 791 779 776 -0.4

Real Estate

Freight services
FTE 2,995 3,111 3,075 3,114 3,084 -1.0

Freight services

SBB Cargo Ltd
FTE 2,397 2,480 2,402 2,350 2,275 -3.2

SBB Cargo Ltd

Operations/production
FTE 1,086 1,203 1,173 1,192 1,167 -2.1

Operations/production

Technicians/maintenance
FTE 208 201 176 165 159 -3.4

Technicians/maintenance

Motive power unit drivers
FTE 618 564 559 525 516 -1.6

Motive power unit drivers

Sales and customer service
FTE 133 133 132 131 119 -9.3

Sales and customer service

Administration
FTE 353 379 361 337 313 -7.1

Administration

Subsidiaries
FTE 598 631 673 765 810 5.9

Subsidiaries

Infrastructure
FTE 10,376 10,313 10,323 10,077 9,857 -2.2

Infrastructure

SBB Ltd, Infrastructure Division
FTE 9,527 9,450 9,449 9,205 9,016 -2.1

SBB Ltd, Infrastructure Division

Operations/production
FTE 3,685 3,480 3,385 3,252 3,187 -2.0

Operations/production

Technicians/maintenance
FTE 4,734 4,937 5,093 5,049 4,996 -1.1

Technicians/maintenance

Motive power unit drivers
FTE 431 403 397 372 352 -5.3

Motive power unit drivers

Administration
FTE 677 629 574 532 479 -9.9

Administration

Subsidiaries
FTE 849 864 873 872 841 -3.6

Subsidiaries

Group-level units
FTE 4,406 4,570 4,651 4,550 4,602 1.1

Group-level units

Group-level units SBB Ltd
FTE 2,238 2,385 2,446 2,356 2,406 2.1

Group-level units SBB Ltd

IT
FTE 980 1,073 1,104 1,077 1,089 1.2

IT

Human Resources
FTE 703 747 733 672 715 6.4

Human Resources

Increase due to merging of central HR functions from the Group divisions.
Other group-level units
FTE 555 564 609 607 602 -0.9

Other group-level units

Subsidiaries
FTE 2,168 2,185 2,205 2,194 2,196 0.1

Subsidiaries

 
Parent company (SBB Ltd and SBB Cargo Ltd)
 
Number of staff
FTE 27,423 27,574 27,547 27,182 26,866 -1.2

Number of staff

SBB Ltd and SBB Cargo Ltd.
of which motive power unit drivers and train crew
FTE 5,620 5,533 5,568 5,551 5,484 -1.2

of which motive power unit drivers and train crew

Motive power unit drivers, SBB Passenger Traffic
FTE 2,440 2,485 2,578 2,661 2,637 -0.9

Motive power unit drivers, SBB Passenger Traffic

Train crew, SBB Ltd Passenger Traffic
FTE 2,131 2,070 2,019 1,993 1,977 -0.8

Train crew, SBB Ltd Passenger Traffic

Motive power unit drivers SBB Cargo
FTE 618 564 559 525 516 -1.6

Motive power unit drivers SBB Cargo

Motive power unit drivers SBB Infrastructure
FTE 431 403 397 372 352 -5.3

Motive power unit drivers SBB Infrastructure

Staff motivation
Index (1–100) 75 75 74 75 73 -2.7

Staff motivation

2015, 2017: partial survey; 2014, 2016, 2018: full survey.
Staff satisfaction
Index (1–100) 66 64 66 65 66 1.5

Staff satisfaction

2015, 2017: partial survey; 2014, 2016, 2018: full survey.
Response rate for personnel appraisals
% — 95.7 92.7 95.0 93.3 -1.7

Response rate for personnel appraisals

Women
% — 93.9 91.1 92.7 91.1 -1.7

Women

Men
% — 96.1 93.1 95.5 93.9 -1.7

Men

Turnover
FTE 1,722 1,876 1,791 1,999 1,851 -7.4

Turnover

Women
FTE 388 415 394 440 349 -20.5

Women

Men
FTE 1,334 1,462 1,397 1,560 1,502 -3.7

Men

Absences
days per FTE 13.1 13.6 13.5 13.5 13.9 3.2

Absences

Sickness
days per FTE 10.3 10.9 11.0 11.1 11.4 2.9

Sickness

Accident
days per FTE 2.8 2.7 2.5 2.4 2.5 4.6

Accident

Occupational accidents with work absence
Number/100 empl. 1.7 1.7 1.5 1.6 1.5 -5.2

Occupational accidents with work absence

Fatalities
number 34 30 23 37 25 -32.4

Fatalities

Fatalities due to sickness, non-occupational accidents and occupational accidents.
of which due to occupational accidents
number 0 0 0 0 3 —

of which due to occupational accidents

One third-party employee died in an occupational accident while conducting work for SBB in 2018.
Workforce by type of employment contract
 
GAV (Collective Labour Agreement)
FTE 26,186 26,354 26,353 25,992 25,636 -1.4

GAV (Collective Labour Agreement)

OR (Code of Obligations)
FTE 1,237 1,221 1,194 1,191 1,230 3.3

OR (Code of Obligations)

Hired staff
FTE [1,121] 2,873 2,998 3,139 3,253 3.6

Hired staff

The FTE from hired staff is not included when calculating the number of staff.
Workforce by workplace canton
 
Aargau
FTE 718 688 727 716 673 -6.0

Aargau

Appenzell Ausserrhoden
FTE 0 0 0 0 0 —

Appenzell Ausserrhoden

Appenzell Innerrhoden
FTE 0 0 0 0 0 —

Appenzell Innerrhoden

Basel-Landschaft
FTE 510 481 485 497 486 -2.2

Basel-Landschaft

Basel-Stadt
FTE 1,665 1,086 1,020 1,002 970 -3.2

Basel-Stadt

Bern / Berne
FTE 6,344 6,545 6,564 6,502 6,570 1.0

Bern / Berne

Fribourg / Freiburg
FTE 290 284 273 234 206 -11.7

Fribourg / Freiburg

Genève
FTE 969 963 959 925 912 -1.4

Genève

Glarus
FTE 7 10 10 6 6 -9.8

Glarus

Graubünden / Grigioni / Grischun
FTE 199 173 166 164 161 -1.9

Graubünden / Grigioni / Grischun

Jura
FTE 170 173 169 161 159 -1.5

Jura

Luzern
FTE 1,200 1,076 1,015 849 804 -5.3

Luzern

Neuchâtel
FTE 192 187 169 151 152 0.5

Neuchâtel

Nidwalden
FTE 0 0 0 0 0 —

Nidwalden

Obwalden
FTE 0 0 1 1 1 -8.3

Obwalden

Schaffhausen
FTE 125 130 142 139 135 -2.4

Schaffhausen

Schwyz
FTE 225 217 208 218 204 -6.4

Schwyz

Solothurn
FTE 2,330 3,000 3,065 3,103 3,049 -1.7

Solothurn

St. Gallen
FTE 1,056 1,042 1,047 1,058 1,035 -2.2

St. Gallen

Thurgau
FTE 196 191 187 185 182 -1.8

Thurgau

Ticino
FTE 1,931 1,969 1,979 1,942 1,909 -1.7

Ticino

Uri
FTE 219 237 247 216 210 -2.5

Uri

Valais / Wallis
FTE 1,121 1,102 1,063 1,065 1,050 -1.4

Valais / Wallis

Vaud
FTE 2,568 2,621 2,653 2,665 2,663 -0.1

Vaud

Zug
FTE 146 142 140 152 147 -3.5

Zug

Zürich
FTE 5,226 5,235 5,248 5,223 5,175 -0.9

Zürich

Other countries
FTE 13 20 12 8 6 -33.9

Other countries

 
Diversity of personnel in parent company
 
Total employees of parent company
Employees 28,946 29,147 29,152 28,767 28,488 -1.0

Total employees of parent company

SBB Ltd and SBB Cargo Ltd.
according to language of communication
 
German
% 73.9 73.8 73.6 73.6 73.7 0.0

German

among employees without management function
% 72.1 71.8 71.6 71.6 71.5 -0.1

among employees without management function

among specialist managers
% 87.8 87.6 87.1 86.7 86.4 -0.3

among specialist managers

among senior managers
% 78.3 78.5 78.3 78.1 78.5 0.4

among senior managers

among first-line managers
% 72.8 73.0 72.7 72.6 73.1 0.4

among first-line managers

among middle managers
% 83.2 83.2 82.8 82.4 82.5 0.0

among middle managers

among top managers
% 92.8 92.7 93.0 93.2 92.9 -0.3

among top managers

French
% 18.6 18.6 18.7 18.8 18.9 0.0

French

Withoud management function
% 19.7 19.8 20.0 20.1 20.2 0.1

Withoud management function

Specialist manager
% 10.4 10.4 10.8 11.0 11.0 0.0

Specialist manager

Senior manager
% 15.5 15.3 15.4 15.4 15.4 -0.0

Senior manager

First-line manager
% 19.1 19.0 19.1 19.1 19.1 0.0

First-line manager

Middle manager
% 12.2 12.2 12.4 12.6 12.8 0.2

Middle manager

Top manager
% 6.2 6.3 6.0 5.7 5.4 -0.4

Top manager

Italian
% 7.5 7.6 7.6 7.5 7.5 -0.1

Italian

Withoud management function
% 8.2 8.3 8.4 8.2 8.2 0.0

Withoud management function

Specialist manager
% 1.8 2.0 2.0 2.3 2.5 0.2

Specialist manager

Senior manager
% 6.2 6.2 6.4 6.4 6.0 -0.4

Senior manager

First-line manager
% 8.0 8.0 8.3 8.3 7.8 -0.4

First-line manager

Middle manager
% 4.6 4.6 4.9 5.0 4.7 -0.2

Middle manager

Top manager
% 1.0 1.0 1.0 1.0 1.7 0.7

Top manager

according to age
Younger than 30
% 13.7 13.5 13.3 13.2 13.0 -0.1

Younger than 30

Withoud management function
% 96.0 96.1 96.2 96.8 96.7 -0.1

Withoud management function

Specialist manager
% 1.5 1.4 1.3 1.2 1.3 0.1

Specialist manager

Senior manager
% 2.5 2.5 2.5 2.0 2.0 0.0

Senior manager

30 to 39
% 19.6 19.8 20.1 20.3 20.7 0.4

30 to 39

Withoud management function
% 77.9 77.5 77.8 78.3 78.3 -0.1

Withoud management function

Specialist manager
% 10.3 11.1 11.7 11.9 12.5 0.6

Specialist manager

Senior manager
% 11.8 11.4 10.4 9.8 9.2 -0.6

Senior manager

40 to 49
% 30.1 28.9 28.0 26.9 26.1 -0.9

40 to 49

Withoud management function
% 76.9 75.4 74.2 73.5 73.1 -0.4

Withoud management function

Specialist manager
% 8.9 10.0 11.0 12.0 13.1 1.1

Specialist manager

Senior manager
% 14.2 14.6 14.8 14.5 13.8 -0.7

Senior manager

50 to 59
% 29.7 30.6 31.3 31.8 31.7 -0.1

50 to 59

Withoud management function
% 82.8 82.3 81.6 81.3 80.8 -0.5

Withoud management function

Specialist manager
% 6.1 6.7 7.6 8.3 9.6 1.3

Specialist manager

Senior manager
% 11.1 11.1 10.7 10.4 9.5 -0.8

Senior manager

60 and older
% 6.9 7.3 7.3 7.8 8.5 0.6

60 and older

Withoud management function
% 86.6 85.7 85.4 85.3 85.2 -0.1

Withoud management function

Specialist manager
% 5.6 6.0 6.5 7.3 8.2 0.8

Specialist manager

Senior manager
% 7.8 8.3 8.2 7.4 6.7 -0.7

Senior manager

Female employees
% 16.7 16.9 17.0 17.1 17.3 0.2

Female employees

Withoud management function
% 17.3 17.4 17.4 17.5 17.6 0.2

Withoud management function

Specialist manager
% 17.7 18.0 19.3 19.4 19.2 -0.2

Specialist manager

Senior manager
% 11.6 12.1 12.2 12.0 12.3 0.3

Senior manager

First-line manager
% 11.4 12.3 12.4 11.8 12.6 0.8

First-line manager

Middle manager
% 11.3 11.4 11.4 11.7 11.5 -0.2

Middle manager

Top manager
% 19.2 22.0 20.7 19.7 20.3 0.6

Top manager

Part-time employees
% 17.7 18.6 19.3 19.9 20.9 1.0

Part-time employees

“Part-time” means employment relationships of less than 100 per cent.
Women
% 51.3 53.6 54.4 54.5 55.6 1.1

Women

Men
% 11.0 11.5 12.1 12.7 13.7 0.9

Men

Non-Swiss employees
% 13.9 14.4 15.0 15.3 15.6 0.3

Non-Swiss employees

External entries
number — 2,263 1,896 1,809 1,885 4.2

External entries

Women
number — 618 487 479 526 9.8

Women

Younger than 30
number — 361 317 306 312 2.0

Younger than 30

30 to 39
number — 147 106 104 127 22.1

30 to 39

40 to 49
number — 78 54 60 53 -11.7

40 to 49

50 to 59
number — 30 10 9 28 211.1

50 to 59

60 and older
number — 2 0 0 6 —

60 and older

Men
number — 1,645 1,409 1,330 1,359 2.2

Men

Younger than 30
number — 750 688 656 612 -6.7

Younger than 30

30 to 39
number — 483 402 365 428 17.3

30 to 39

40 to 49
number — 275 219 198 203 2.5

40 to 49

50 to 59
number — 106 72 77 90 16.9

50 to 59

60 and older
number — 31 28 34 26 -23.5

60 and older