Transportation.

This is all about SBB’s transportation; with figures on our offer, sales and demand for passenger services, on transportation for freight services, usage of rail infrastructure or the overall operating performance of trains – SBB’s great importance for mobility and logistics in Switzerland is plain to see. This array of figures is complemented with maps and videos of passengers numbers, open data on passengers boarding and alighting at stations, regular customers and usage of the rail network, as well as diagrams that go into great depth on particular topics or show comparisons with other countries.

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2017 2018 2019 2020 2021 Δ%
 
Passenger services – offer
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Trains operated
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number/day [7,287] [7,264] 7,766 7,270 7,653 5.3
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Trains operated


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Monday to Friday

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Long-Distance Services
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number/day [1,625] [1,559] 1,672 1,336 1,390 4.1
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Long-Distance Services


Footnote

Monday to Friday; including SOB trains run by SBB as a long-distance services concession (Treno Gottardo, Aare Linth).

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Regional Services
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number/day [5,662] [5,704] 6,093 5,935 6,263 5.5
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Regional Services


Footnote

Monday to Friday; including subsidiaries.

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Train-kilometres
train-km m 150.6 147.5 151.0 146.6 153.2 4.5
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Train-kilometres


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Long-Distance Services
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train-km m 67.6 66.2 67.3 63.8 66.4 4.0
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Long-Distance Services


Footnote

Including SOB trains run by SBB as a long-distance services concession (Treno Gottardo, Aare Linth).

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Regional Services
train-km m 83.0 81.3 83.7 82.8 86.8 4.8
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Regional Services


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Rail services
train-km m 80.0 80.4 82.9 81.3 85.4 5.0
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Rail services


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Bus services
bus-km m [3.0] [0.9] [0.8] 1.4 1.4 -4.7
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Bus services


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Seat-kilometres offered
seat-km offered m 67,233 66,684 68,152 65,526 69,590 6.2
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Seat-kilometres offered


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Seats offered on average per train
number 453 457 457 452 459 1.5
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Seats offered on average per train


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Long-Distance Services
number 650 651 647 647 668 3.1
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Long-Distance Services


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Regional Services
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number 292 300 304 302 300 -0.7
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Regional Services


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Including bus lines.

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Passenger services – sales
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SBB points of sale
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number 720 719 721 719 719 0.0
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SBB points of sale


Footnote

The number of points of sale within SBB cannot be considered in relation to the number of SBB train stations: sales points at stations whose infrastructure belongs to SBB may be operated by transport companies other than SBB (e.g. Lyss); in addition, SBB has points of sale that are not located in train stations (e.g. Genève Balexert) or that are not located in SBB stations (e.g. Konstanz).

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Staffed by SBB employees
number 166 156 145 144 143 -0.7
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Staffed by SBB employees


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Staffed by agencies
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number 49 48 46 27 0 -100.0
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Staffed by agencies


Footnote

Contracts with third-party sales outlets expired at the end of 2020.

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With self-service
number 505 515 530 548 576 5.1
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With self-service


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Ticket sales
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Tickets m 98.9 107.4 123.6 89.8 118.1 31.5
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Ticket sales


Footnote

The total ticket sales also include sales via non-staffed partner distribution and via the SBB Contact Center.

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Digital channels (sbb.ch and SBB Mobile)
Tickets m 32.4 44.3 65.2 55.2 82.5 49.6
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Digital channels (sbb.ch and SBB Mobile)


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of which EasyRide (check in/check out)
Tickets m 0.0 0.0 0.8 4.0 9.4 137.9
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of which EasyRide (check in/check out)


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Ticket machines
Tickets m 48.4 46.5 42.2 24.7 24.9 0.8
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Ticket machines


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Automatic travelcard renewal
Tickets m 2.9 3.4 3.7 3.7 3.7 1.1
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Automatic travelcard renewal


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Counters
Tickets m 14.6 12.7 11.5 6.0 6.4 7.1
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Counters


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Self-service quota
% 84.8 87.9 90.6 93.4 94.5 1.1
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Self-service quota


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of which via digital channels
% 32.7 41.2 52.8 61.4 69.9 8.5
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of which via digital channels


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Regular customers (GA and Half Fare Travelcards)
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Travelcards m 3.011 3.088 3.221 3.160 3.235 2.4
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Regular customers (GA and Half Fare Travelcards)


Footnote

National Direct Service GA Travelcards and Half Fare Travelcards.

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GA Travelcards (network season tickets)
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Travelcards m 0.480 0.490 0.500 0.439 0.406 -7.4
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GA Travelcards (network season tickets)


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National Direct Service travelcards.

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GA Travelcard rate by canton
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Proportion of the population with a GA Travelcard.
Aargau
% 7.0 7.3 7.5 6.5 5.9 -0.6
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Aargau


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Appenzell Ausserrhoden
% 4.4 4.4 4.5 3.9 3.7 -0.3
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Appenzell Ausserrhoden


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Appenzell Innerrhoden
% 2.2 2.3 2.6 2.3 2.2 -0.1
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Appenzell Innerrhoden


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Basel-Landschaft
% 3.6 3.6 3.6 3.0 2.8 -0.2
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Basel-Landschaft


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Basel-Stadt
% 5.8 5.8 5.8 4.9 4.5 -0.4
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Basel-Stadt


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Bern / Berne
% 10.0 10.0 10.0 8.7 8.1 -0.6
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Bern / Berne


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Fribourg / Freiburg
% 4.9 4.9 5.0 4.4 4.1 -0.3
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Fribourg / Freiburg


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Genève
% 1.4 1.4 1.4 1.1 1.1 0.0
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Genève


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Glarus
% 5.5 5.7 5.7 5.2 4.8 -0.4
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Glarus


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Graubünden / Grigioni / Grischun
% 4.4 4.4 4.4 4.0 3.7 -0.3
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Graubünden / Grigioni / Grischun


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Jura
% 3.8 3.9 4.0 3.8 3.5 -0.2
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Jura


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Luzern
% 6.0 6.1 6.1 5.3 4.9 -0.4
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Luzern


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Neuchâtel
% 4.0 4.1 4.3 3.7 3.6 -0.1
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Neuchâtel


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Nidwalden
% 3.4 3.5 3.5 3.1 3.0 -0.1
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Nidwalden


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Obwalden
% 2.7 2.8 2.8 2.6 2.3 -0.2
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Obwalden


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Schaffhausen
% 6.4 6.7 6.6 5.8 5.4 -0.5
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Schaffhausen


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Schwyz
% 5.3 5.5 5.7 5.0 4.6 -0.4
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Schwyz


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Solothurn
% 7.6 7.7 7.8 6.8 6.4 -0.4
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Solothurn


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St. Gallen
% 5.2 5.2 5.3 4.7 4.4 -0.3
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St. Gallen


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Thurgau
% 5.0 5.0 5.0 4.5 4.2 -0.4
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Thurgau


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Ticino
% 1.0 1.0 1.1 1.0 1.1 0.0
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Ticino


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Uri
% 4.5 4.3 4.3 3.9 3.7 -0.1
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Uri


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Valais / Wallis
% 5.5 5.5 5.5 5.0 4.8 -0.2
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Valais / Wallis


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Vaud
% 4.1 4.1 4.2 3.6 3.4 -0.2
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Vaud


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Zug
% 7.2 7.2 7.4 6.3 5.8 -0.5
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Zug


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Zürich
% 6.4 6.4 6.5 5.6 5.1 -0.5
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Zürich


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Half Fare Travelcards
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Travelcards m 2.531 2.598 2.722 2.721 2.829 4.0
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Half Fare Travelcards


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National Direct Service travelcards.

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Half Fare Travelcard rate by canton
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Proportion of the population with a Half Fare Travelcard.
Aargau
% 28.3 28.5 29.5 29.3 30.5 1.1
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Aargau


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Appenzell Ausserrhoden
% 32.3 32.8 34.2 33.8 34.5 0.7
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Appenzell Ausserrhoden


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Appenzell Innerrhoden
% 26.1 26.9 28.8 29.8 30.6 0.7
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Appenzell Innerrhoden


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Basel-Landschaft
% 27.8 27.7 28.5 28.1 28.7 0.7
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Basel-Landschaft


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Basel-Stadt
% 34.0 34.3 35.2 34.9 36.2 1.3
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Basel-Stadt


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Bern / Berne
% 36.0 36.4 37.6 37.5 38.5 1.0
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Bern / Berne


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Fribourg / Freiburg
% 20.2 20.5 21.5 21.4 22.0 0.5
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Fribourg / Freiburg


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Genève
% 16.1 16.3 17.1 16.9 17.8 0.9
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Genève


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Glarus
% 26.1 26.5 27.5 27.2 27.7 0.5
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Glarus


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Graubünden / Grigioni / Grischun
% 30.0 30.6 32.1 31.8 32.4 0.7
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Graubünden / Grigioni / Grischun


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Jura
% 19.4 19.5 20.5 20.1 20.9 0.8
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Jura


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Luzern
% 33.9 34.5 35.9 35.9 37.4 1.5
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Luzern


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Neuchâtel
% 20.8 21.3 22.5 22.0 22.7 0.7
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Neuchâtel


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Nidwalden
% 37.9 38.8 40.6 41.0 42.2 1.2
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Nidwalden


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Obwalden
% 34.8 35.9 38.0 38.1 39.5 1.4
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Obwalden


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Schaffhausen
% 30.3 30.5 31.6 31.7 32.6 0.9
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Schaffhausen


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Schwyz
% 32.2 33.1 34.8 34.7 35.8 1.1
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Schwyz


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Solothurn
% 28.8 29.1 30.0 29.7 30.5 0.8
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Solothurn


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St. Gallen
% 29.6 29.3 30.8 30.6 31.4 0.8
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St. Gallen


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Thurgau
% 27.9 28.2 29.6 29.3 30.1 0.8
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Thurgau


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Ticino
% 11.2 11.9 13.0 12.6 13.6 0.9
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Ticino


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Uri
% 30.4 31.5 34.0 34.0 35.7 1.6
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Uri


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Valais / Wallis
% 27.4 28.0 29.3 28.9 29.5 0.6
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Valais / Wallis


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Vaud
% 25.6 26.0 27.1 26.9 27.4 0.6
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Vaud


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Zug
% 41.9 41.6 43.2 42.6 43.6 1.0
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Zug


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Zürich
% 38.5 38.7 40.0 39.8 41.4 1.5
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Zürich


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Passenger services – demand
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Passenger-traffic performance
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Pkm m 18,501 18,608 19,689 11,705 12,505 6.8
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Passenger-traffic performance


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Long-Distance Services
Pkm m 13,280 13,324 14,199 7,995 8,630 7.9
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Long-Distance Services


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Regional Services
Pkm m 5,221 5,284 5,491 3,710 3,875 4.5
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Regional Services


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Rail services
Pkm m 5,197 5,254 5,459 3,695 3,862 4.5
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Rail services


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Bus services
Pkm m [25] 30 31 15 12 -14.6
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Bus services


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Growth in demand during time of peak traffic
% 0.6 0.4 4.2 -40.3 0.4 40.7
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Growth in demand during time of peak traffic


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Long-Distance Services
% 0.9 0.2 4.5 -43.3 0.8 44.1
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Long-Distance Services


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Regional Services
% -0.1 1.0 3.4 -33.1 -0.5 32.6
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Regional Services


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Growth in demand during off-peak periods
% 0.1 0.4 6.2 -39.9 8.5 48.4
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Growth in demand during off-peak periods


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Long-Distance Services
% -0.2 0.0 6.6 -43.0 9.5 52.5
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