Transportation.

This is all about SBB’s transportation; with figures on our offer, sales and demand for passenger services, on transportation for freight services, usage of rail infrastructure or the overall operating performance of trains – SBB’s great importance for mobility and logistics in Switzerland is plain to see. This array of figures is complemented with maps and videos of passengers numbers, open data on passengers boarding and alighting at stations, regular customers and usage of the rail network, as well as diagrams that go into great depth on particular topics or show comparisons with other countries.

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2019 2020 2021 2022 2023 Δ%
 
Passenger Services – offer
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Trains operated
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number/day 7,766 7,270 7,653 7,544 7,889 4.6
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Trains operated


Footnote

Monday to Friday.

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Long-Distance Services
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number/day 1,672 1,336 1,390 1,309 1,394 6.5
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Long-Distance Services


Footnote

Monday to Friday; including SOB trains run by SBB as a long-distance services concession (Treno Gottardo, Aare Linth).

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Regional Services
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number/day 6,093 5,935 6,263 6,235 6,495 4.2
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Regional Services


Footnote

Monday to Friday; including subsidiaries.

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Train-kilometres
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train-km m 151.0 146.6 153.2 155.2 158.7 2.3
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Train-kilometres


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Long-Distance Services
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train-km m 67.3 63.8 66.4 67.6 69.2 2.4
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Long-Distance Services


Footnote

Including SOB trains run by SBB as a long-distance services concession (Treno Gottardo, Aare Linth).

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Regional Services
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train-km m 83.7 82.8 86.8 87.5 89.4 2.2
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Regional Services


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Including subsidiaries.

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Rail services
train-km m 82.9 81.3 85.4 86.6 88.2 1.9
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Rail services


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Bus services
bus-km m [0.8] 1.4 1.4 0.9 1.2 31.2
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Bus services


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Seat-kilometres offered
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seat-km offered m 68,152 65,526 69,590 72,327 73,555 1.7
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Seat-kilometres offered


Footnote

Including SOB trains run by SBB as a long-distance services concession (Treno Gottardo, Aare Linth) and subsidiaries.

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Seats offered per train
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number 457 452 459 471 468 -0.5
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Seats offered per train


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Weighted average based on train kilometres.

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Long-Distance Services
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number 647 647 668 685 678 -1.1
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Long-Distance Services


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Including SOB trains run by SBB as a long-distance services concession (Treno Gottardo, Aare Linth).

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Regional Services
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number 304 302 300 305 306 0.2
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Regional Services


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Including subsidiaries.

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Passenger Services – sales
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SBB points of sale
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number 721 719 719 718 716 -0.3
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SBB points of sale


Footnote

SBB AG only, excluding subsidiaries. The number of points of sale within SBB cannot be considered in relation to the number of SBB train stations: sales points at stations whose infrastructure belongs to SBB may be operated by transport companies other than SBB (e.g. Lyss); in addition, SBB has points of sale that are not located in train stations (e.g. Genève Balexert) or that are not located in SBB stations (e.g. Konstanz).

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Staffed by SBB employees
number 145 144 143 130 121 -6.9
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Staffed by SBB employees


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Staffed by agencies
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number 46 27 0 0 0
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Staffed by agencies


Footnote

Contracts with third-party sales outlets (agencies) expired at the end of 2020.

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With self-service
number 530 548 576 588 595 1.2
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With self-service


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Ticket sales SBB
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Tickets m 123.6 89.8 118.1 164.9 192.9 16.9
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Ticket sales SBB


Footnote

SBB AG only, excluding subsidiaries. The total ticket sales also include sales via non-staffed partner distribution and via the SBB Contact Center.

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Digital channels
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Tickets m 65.2 55.2 82.5 121.6 150.0 23.4
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Digital channels


Footnote

SBB.ch and SBB Mobile

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of which EasyRide (check in/check out)
Tickets m 0.8 4.0 9.4 17.5 23.3 33.4
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of which EasyRide (check in/check out)


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Ticket machines
Tickets m 42.2 24.7 24.9 28.9 27.1 -6.2
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Ticket machines


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Automatic travelcard renewal
Tickets m 3.7 3.7 3.7 4.0 4.3 7.2
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Automatic travelcard renewal


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Counters
Tickets m 11.5 6.0 6.4 9.0 9.2 3.1
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Counters


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Self-service quota
% 90.6 93.4 94.5 94.5 95.2 0.7
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Self-service quota


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of which, digital channels
% 52.8 61.4 69.9 73.7 77.8 4.1
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of which, digital channels


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Regular customers (GA and Half Fare Travelcards)
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Travelcards m 3.221 3.160 3.235 3.399 3.594 5.7
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Regular customers (GA and Half Fare Travelcards)


Footnote

National Direct Service GA Travelcards and Half Fare Travelcards.

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GA Travelcards (network season tickets)
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Travelcards m 0.500 0.439 0.406 0.431 0.447 3.8
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GA Travelcards (network season tickets)


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National Direct Service travelcards.

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GA Travelcard rate by canton
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Proportion of the population with a GA Travelcard.
Aargau
% 7.5 6.5 5.9 6.2 6.4 0.2
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Aargau


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Appenzell Ausserrhoden
% 4.5 3.9 3.7 3.7 3.8 0.1
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Appenzell Ausserrhoden


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Appenzell Innerrhoden
% 2.6 2.3 2.2 2.3 2.3 0.0
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Appenzell Innerrhoden


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Basel-Landschaft
% 3.6 3.0 2.8 2.9 2.9 0.1
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Basel-Landschaft


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Basel-Stadt
% 5.8 4.9 4.5 4.8 4.9 0.1
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Basel-Stadt


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Bern / Berne
% 10.0 8.7 8.1 8.3 8.5 0.2
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Bern / Berne


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Fribourg / Freiburg
% 5.0 4.4 4.1 4.3 4.5 0.2
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Fribourg / Freiburg


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Genève
% 1.4 1.1 1.1 1.2 1.3 0.1
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Genève


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Glarus
% 5.7 5.2 4.8 4.9 5.2 0.2
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Glarus


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Graubünden / Grigioni / Grischun
% 4.4 4.0 3.7 3.8 3.9 0.1
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Graubünden / Grigioni / Grischun


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Jura
% 4.0 3.8 3.5 3.9 4.0 0.1
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Jura


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Luzern
% 6.1 5.3 4.9 5.1 5.3 0.1
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Luzern


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Neuchâtel
% 4.3 3.7 3.6 3.9 4.0 0.1
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Neuchâtel


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Nidwalden
% 3.5 3.1 3.0 3.1 3.3 0.2
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Nidwalden


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Obwalden
% 2.8 2.6 2.3 2.5 2.6 0.1
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Obwalden


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Schaffhausen
% 6.6 5.8 5.4 5.7 5.9 0.2
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Schaffhausen


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Schwyz
% 5.7 5.0 4.6 4.8 5.0 0.2
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Schwyz


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Solothurn
% 7.8 6.8 6.4 6.6 6.8 0.2
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Solothurn


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St. Gallen
% 5.3 4.7 4.4 4.6 4.7 0.1
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St. Gallen


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Thurgau
% 5.0 4.5 4.2 4.4 4.5 0.1
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Thurgau


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Ticino
% 1.1 1.0 1.1 1.2 1.3 0.1
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Ticino


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Uri
% 4.3 3.9 3.7 4.0 4.4 0.4
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Uri


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Valais / Wallis
% 5.5 5.0 4.8 5.1 5.2 0.1
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Valais / Wallis


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Vaud
% 4.2 3.6 3.4 3.7 3.8 0.2
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Vaud


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Zug
% 7.4 6.3 5.8 6.0 6.2 0.2
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Zug


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Zürich
% 6.5 5.6 5.1 5.3 5.4 0.1
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Zürich


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Half Fare Travelcards
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Travelcards m 2.722 2.721 2.829 2.969 3.147 6.0
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Half Fare Travelcards


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National Direct Service travelcards.

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Half Fare Travelcard rate by canton
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Proportion of the population with a Half Fare Travelcard.
Aargau
% 29.5 29.3 30.5 31.2 32.8 1.6
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Aargau


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Appenzell Ausserrhoden
% 34.2 33.8 34.5 36.4 38.1 1.7
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Appenzell Ausserrhoden


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Appenzell Innerrhoden
% 28.8 29.8 30.6 31.4 33.8 2.5
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Appenzell Innerrhoden


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Basel-Landschaft
% 28.5 28.1 28.7 29.3 30.5 1.2
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Basel-Landschaft


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Basel-Stadt
% 35.2 34.9 36.2 37.6 39.0 1.4
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Basel-Stadt


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Bern / Berne
% 37.6 37.5 38.5 39.6 41.3 1.7
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Bern / Berne


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Fribourg / Freiburg
% 21.5 21.4 22.0 23.1 24.9 1.7
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Fribourg / Freiburg


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Genève
% 17.1 16.9 17.8 19.0 20.3 1.3
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Genève


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Glarus
% 27.5 27.2 27.7 28.7 30.3 1.7
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Glarus


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Graubünden / Grigioni / Grischun
% 32.1 31.8 32.4 33.6 35.5 1.9
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Graubünden / Grigioni / Grischun


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Jura
% 20.5 20.1 20.9 21.8 23.1 1.3
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Jura


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Luzern
% 35.9 35.9 37.4 38.6 40.4 1.8
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Luzern


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Neuchâtel
% 22.5 22.0 22.7 24.1 25.8 1.7
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Neuchâtel


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Nidwalden
% 40.6 41.0 42.2 43.5 45.7 2.2
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Nidwalden


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Obwalden
% 38.0 38.1 39.5 41.3 43.7 2.4
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Obwalden


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Schaffhausen
% 31.6 31.7 32.6 33.5 34.8 1.4
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Schaffhausen


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Schwyz
% 34.8 34.7 35.8 37.3 39.5 2.2
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Schwyz


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Solothurn
% 30.0 29.7 30.5 31.2 32.5 1.3
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Solothurn


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St. Gallen
% 30.8 30.6 31.4 32.6 34.2 1.6
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St. Gallen


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Thurgau
% 29.6 29.3 30.1 31.2 33.0 1.9
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Thurgau


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Ticino
% 13.0 12.6 13.6 15.1 16.8 1.7
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Ticino


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Uri
% 34.0 34.0 35.7 38.3 40.7 2.3
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Uri


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Valais / Wallis
% 29.3 28.9 29.5 30.9 32.8 1.9
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Valais / Wallis


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Vaud
% 27.1 26.9 27.4 29.0 30.7 1.7
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Vaud


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Zug
% 43.2 42.6 43.6 45.5 47.4 1.9
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Zug


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Zürich
% 40.0 39.8 41.4 42.6 44.0 1.4
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Zürich


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Passenger Services – demand
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Passenger-traffic performance
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Pkm m 19,689 11,705 12,505 17,296 19,993 15.6
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Passenger-traffic performance


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Long-Distance Services
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Pkm m 14,199 7,995 8,630 12,259 14,054 14.6
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Long-Distance Services


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Including SOB trains run by SBB as a long-distance services concession (Treno Gottardo, Aare Linth).

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Regional Services
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Pkm m 5,491 3,710 3,875 5,036 5,940 17.9
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Regional Services


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Including subsidiaries.

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Rail services
Pkm m 5,459 3,695 3,862 5,021 5,913 17.8
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Rail services


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Bus services
Pkm m 31 15 12 16 26 66.3
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Bus services


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Growth in demand for peak traffic
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% 4.2 -40.3 0.4 35.3 15.5 -19.8
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Growth in demand for peak traffic


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Peak hours are regarded as Monday to Friday from 6.00 to 8.59 and from 16.00 to 18.59.

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Long-Distance Services
% 4.5 -43.3 0.8 38.6 14.4 -24.2
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Long-Distance Services